Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

zieleee Full Screen Portfolio CarouselClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 25, 2019 at 12:53pm   6 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes a.pocuc broken smooth scrollClosed   Dendrite - Creative Portfolio Theme   Updated March 25, 2019 at 12:32pm   2 Most recent comment from Neuron Themes:Hey,Please uncomment the line 204 and the line 208 in functions.php- http://prntscr.com/n2mk5xThese will disable completely the smooth scrolling.Kind Regards dietervandoorne Translate portfolio itemsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 25, 2019 at 8:50am   4 Most recent comment from Neuron Themes:Hi,It is a bit different in these two, the show all belongs to the option and show more to the plugin.Show All: http://prntscr.com/n2j2ikShow More: In the text-changes, instead of adding bifrost as t ... emilyjw82 Site speedClosed   Dendrite - Creative Portfolio Theme   Updated March 25, 2019 at 8:35am   2 Most recent comment from Neuron Themes:Hi,I would suggest you three things how to increase the speed of your website. 1) Compress images to lower resolutions and smaller image sizes. 2) Use a cacher(we use w3 total cacher). https://wordp ... roryleedesign Installing Theme: The link you followed has expired.Closed   Bifrost - Simple Portfolio WordPress Theme   Updated March 25, 2019 at 8:33am   2 Most recent comment from Neuron Themes:Hey,That belongs simply to the hosting, simply talk to your host providers and tell them to update the maximum upload size or upload it via the ftp, uploading via ftp will eliminate this issue.Feel fr ... tamara documentationClosed   Dendrite - Creative Portfolio Theme   Updated March 25, 2019 at 8:32am   6 Most recent comment from Neuron Themes:Hey Tamarush,It seems like you have send me simply the demo, remove the frame in the top and send me the URLs again.1) Extend the row in its options. http://prntscr.com/n2itqg2) Edit the portfolio el ... philschorr Hide havigation and logoClosed   Arteon — Multi-Purpose WordPress Theme   Updated March 25, 2019 at 8:28am   2 Most recent comment from Neuron Themes:Hey,Simply change the template on the right side and set it to Elementor Canvas.Feel free to ask for anything you need.Kind Regards joseba01 Error importing demoClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 25, 2019 at 7:57am   3 Most recent comment from Neuron Themes:Hey Joseba,I am very sorry for the late reply, we were not working on the weekend. Usually the error 200 is not a big deal, sometimes means success sometimes not, trying it multiple times will provid ... rulrulra What is the Header TemplatesClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated March 25, 2019 at 7:55am   2 Most recent comment from Neuron Themes:Hey,Yes, the main demo import includes all header templates.Kind Regards rulrulra [ERROR] Failed to import " placeholder-slider " (Media)Closed   Kyoto - Innovative Portfolio Theme for Creatives   Updated March 25, 2019 at 7:54am   2 Most recent comment from Neuron Themes:Hey,I am very sorry for the late reply, we were not working on the weekend.Nothing to worry about it, the dummy content is still imported, please check the website and confirm it.Feel free to ask for ... rulrulra Did not import demo file.Closed   Kyoto - Innovative Portfolio Theme for Creatives   Updated March 25, 2019 at 7:54am   2 Most recent comment from Neuron Themes:Hey Jeil,I am very sorry for the late reply, we were not working on the weekend.They are not included in the package, we have mention it on our presentation- http://prntscr.com/n2ibmnFeel free to ask ... Roger geting startedClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 22, 2019 at 9:03pm   38 Most recent comment from Neuron Themes:Well, you should have imported the sliders first, I have mention it already. I will attach the sliders on this thread so you can simply import them and start using it on your pages(the sliders that a ... DG Header & FooterClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 22, 2019 at 5:21pm   10 Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you need.Kind Regards Sebanu BAckground colorClosed   Dendrite - Creative Portfolio Theme   Updated March 22, 2019 at 1:27pm   2 Most recent comment from Neuron Themes:Hey Sebanu,Please add the following style in your Custom CSS, so the container will inherit the color of option. .n-container {    background-color: inherit !important;}Feel free to ask for anyth ... Nitia Understanding what non pro Bifrost allows me and doesnt allow me to doClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 22, 2019 at 1:23pm   2 Most recent comment from Neuron Themes:Hey Nitia, Have you checked our video tutorials in youtube? Maybe they will help you achieve what you're trying to achieve. - Video URL Let me know if you need further help.Feel free to ask for a ...