Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

rickivr Revolution Slider Not installingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 25, 2019 at 1:53pm   7 Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Anneke Show more button not working as buttonClosed   Dendrite - Creative Portfolio Theme   Updated April 25, 2019 at 12:29pm   12 Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you need.Kind Regards Leon PortfolioClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 25, 2019 at 11:59am   2 Most recent comment from Neuron Themes:Hi Leon,Please click save changes on Settings > Permalinks, the permalinks issue could lead to this bug.Let me know if after flushing the permalinks the issue is gone or not.Kind Regards hyatvin Product CodeClosed   Arteon — Multi-Purpose WordPress Theme   Updated April 25, 2019 at 11:57am   13 Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you needKind Regards Eirwen Theme options not showing/Portfolio page setupClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated April 25, 2019 at 11:57am   2 Most recent comment from Neuron Themes:Hi Eirwen,You're right Arkhitekton options are located under Appearance > Customize, other settings are located in the Elementor and directly to elements.Please check on the documentation of Arkh ... Denis Text shifting if using Elementor in PortfolioClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 25, 2019 at 11:32am   4 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Michaela Duplicate Portfolio ItemClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 25, 2019 at 9:49am   4 Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes nicole7s The theme is missing the style.css stylesheetClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 24, 2019 at 11:58am   2 Most recent comment from Neuron Themes:Hi,Please install the installable file in ThemeForest or extract that zip file. You are trying to install the whole package that includes docs and other files.Feel free to ask for anything you need.Ki ... Cass Portfolio item vs project and broken linksClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated April 24, 2019 at 11:48am   6 Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards RichardNap layout of portfolio itemsClosed   Dendrite - Creative Portfolio Theme   Updated April 24, 2019 at 9:18am   2 Most recent comment from Neuron Themes:Hi,We have cropped the images with Photoshop but theres a plugin which will allow you have image sizes for images.https://wordpress.org/plugins/simple-image-sizes/Please read the description of the pl ... RichardNap Portfolio navigationClosed   Dendrite - Creative Portfolio Theme   Updated April 24, 2019 at 9:14am   2 Most recent comment from Neuron Themes:Hi,That needs a tweak in the child theme, I have prepared you the file so all you need is to replace it on the following directory.dendrite-child > templates > navigations > portfolio-item-navigation. ... holasalman featured image problemClosed   Arteon — Multi-Purpose WordPress Theme   Updated April 23, 2019 at 4:03pm   4 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes Atelierseni space between photos in the portfolioClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 23, 2019 at 12:53pm   4 Most recent comment from Neuron Themes:Ah, that's the portfolio item, I thought you were asking for the portfolio pages. .p-portfolio-single .p-portfolio-gallery .masonry {    margin-left: -5px;    margin-right: -5px;} .p-portfoli ... hongkyeongtae woocommerce price range filter not work in Bifrost themeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 22, 2019 at 7:41pm   6 Most recent comment from Neuron Themes:Hi, Unfortunately I could not get in, but I have found the issue and have updated the theme I will attach the theme here as attachment, you simply need to install it and the filter will work alright. ... Javier Fernandez Iglesia Edit main menuClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated April 22, 2019 at 2:52pm   6 Most recent comment from Neuron Themes:I am sorry but making that fullscreen is not available on Centaurus, it will require a lot of extra work.You can change the background color. .l-primary-header.l-primary-header--responsive .l-primary ...