Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

Blaž Učakar FooterClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated February 27, 2020 at 10:19am   6 Most recent comment from Neuron Themes:Hi Blaz,Sure, I've replied. Sorry for the late replyWell, since there is not any specific option for the menu, you can add it via Custom CSS. ul.menu.m-header-default-menu li.menu-item>a {   � ... woojae media uploadClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 27, 2020 at 9:56am   2 Most recent comment from Neuron Themes:Hi Woojae,I am very sorry for the late reply.This has to do with file permissions, the WordPress is not able to upload the file on your server. Please have a look into this article, it explains step b ... bahoe mouse effect in header areaClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 27, 2020 at 9:08am   4 Most recent comment from Neuron Themes:Hi Barbara,Glad to know that you've managed to find itFeel free to ask for anything you need.Kind Regards dus10 menuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 26, 2020 at 12:55pm   4 Most recent comment from Neuron Themes:Hi,You can do that by adding the following style. .l-primary-footer__copyright__social-media ul li a {    font-size: 20px !important;}Kind Regards rfjsedulity Extra Space in HeaderClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 26, 2020 at 12:40pm   4 Most recent comment from Neuron Themes:Glad to know, feel free to ask for anything you needKind Regards hamilton WPBakery Page Builder doesn't allow Front End EditingClosed   Soma - Creative WooCommerce Theme   Updated February 25, 2020 at 12:16pm   2 Most recent comment from Neuron Themes:Hi Hamilton,We have disabled the front-end editing in Soma due performance issues.You can enable it, simply go to soma > functions.php and add two slashes or remove the line 44.- https://prnt.sc/r7dv ... Hazki Sanchez Elementor Wont Open ThemeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 25, 2020 at 12:10pm   15 Most recent comment from Neuron Themes:Hi Hazki,Is there any specific site that is showing that? I am able to view or edit without any problem the pages.- Live Preview: https://prnt.sc/r7dqs5- Editing: https://prnt.sc/r7drp2If you want t ... cmarclos slider where images have the same height but different widthClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 25, 2020 at 12:06pm   25 Most recent comment from Neuron Themes:Hi C,Of course, I understand what you're trying to achieve, so that's why I have added that to the child theme.If you check it here, you'll see that the page uses the element Media Gall ... Tamara Stanley Page importClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 25, 2020 at 12:04pm   2 Most recent comment from Neuron Themes:Hi Tamara,Is that so? It seems strange, because when you import the demo everything imports correctly, there could be low PHP settings that did affect the demo importer.Anyway, I have prepared you the ... Mak51m About adaptabilityClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated February 25, 2020 at 7:53am   7 Most recent comment from Neuron Themes:You're welcome anytime, feel free to ask for anything you need.Kind Regards bonnetjulien PortfolioClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 24, 2020 at 6:04pm   6 Most recent comment from Neuron Themes:Hi,Unfortunately, by default that is not possible. I heard that this plugin makes able to have sticky effect on section, please test it and see if it works for you.- https://wordpress.org/plugins/jets ... Mark C Different header on shopClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 24, 2020 at 6:03pm   2 Most recent comment from Neuron Themes:Hi Mark,Please edit the shop page and check under the page settings, from there you need to go at header and assign a different page for the shop page or any other page.- https://prnt.sc/r70yg6Feel fr ... quantum-design home page as project slidesClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated February 24, 2020 at 5:59pm   3 Most recent comment from Neuron Themes:Glad to know, feel free to ask for anything you need.Kind Regards soyouzdesign Portfolio item - change width columnClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 24, 2020 at 9:47am   5 Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply, we did not work on the weekend.Oops, it seems like I missed a bracket. Glad to know that you've managed to solve it out.Feel free to ask for anything you ... zayezaye Missing Page TemplatesClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated February 23, 2020 at 7:12pm   4 Most recent comment from Neuron Themes:Hi,Please let me know which one, so, I don't have to provide them all.Kind Regards