Public Tickets
K OK
Site not loading in safariClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 9, 2019 at 11:57am
2
Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you need.Kind Regards
jf
Can't install Bifrost Theme on WordpressClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 9, 2019 at 11:57am
2
Most recent comment from Neuron Themes:Hi Julies,Your server is in a low settings of PHP, please talk your host providers and tell them to update the following values.PHP Recommendations
Memory Size: memory_limit = 256M
Script execution ...
nkatsoulotos
Homepage layoutClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 9, 2019 at 9:20am
2
Most recent comment from Neuron Themes:Hi,1) Well without an URL, it would be pretty hard to see what is going on, the URL that you've provided has a coming soon mode.2) Use the section style option to add the video on the backgrou ...
lucasfsharp
Enabling CommentClosed
Proton - Minimal Portfolio Theme
Updated October 8, 2019 at 5:43pm
6
Most recent comment from Neuron Themes:Hi Lucas,No worries, I've added it one more into the child theme.Kind Regards
Phunkemedia
blog carousel showing 'previous next' in some of the itemsClosed
Centaurus - Creative Multipurpose WordPress Theme
Updated October 8, 2019 at 1:06pm
9
Most recent comment from Neuron Themes:Hi,There's a problem on this one, because previous and next of the image gallery is being displayed.- https://prnt.sc/pggf3nThe only solution is to enter excerpt manually, sorry about that, but ...
Shao-Lyn
How to edit Tab Content?Closed
Arteon — Multi-Purpose WordPress Theme
Updated October 8, 2019 at 12:50pm
2
Most recent comment from Neuron Themes:Hi Shao Lyn,These comes from the templates, so you need to choose template type and select the template below. https://prnt.sc/pgg5j9You can hover onto the button Edit with Elementor at the top of th ...
Phunkemedia
css issueClosed
Centaurus - Creative Multipurpose WordPress Theme
Updated October 8, 2019 at 12:48pm
8
Most recent comment from Neuron Themes:You're welcome anytimeKind Regards
postdatabcn
Bifrost updateClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 7, 2019 at 5:59pm
2
Most recent comment from Neuron Themes:Hi,Please scroll down on this article.- https://neuronthemes.com/bifrost/whats-new-in-2-0/It is explained how you can update the theme from 1.0 to 2.0 without losing any content.Kind Regards
Bettylee
Home page portfolioClosed
Mango - Portfolio for Creative
Updated October 7, 2019 at 5:58pm
2
Most recent comment from Neuron Themes:Hi,I am sorry but that's not available by default, you can try the gutenberg blocks maybe they'll work for you.Kind Regards
Shane Waugh
Issues with header/footer for productsClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 7, 2019 at 5:54pm
4
Most recent comment from Neuron Themes:Hi Shane,Yes, that sounds great, make sure to tick private on the reply.Kind Regards
nibbl
dont import dataClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated October 7, 2019 at 5:53pm
4
Most recent comment from Neuron Themes:Hi Nibbl,No worries about that, the image is a placeholder, which is already included in your website.Kind Regards
neoprint
Error importing demoClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 7, 2019 at 9:16am
8
Most recent comment from Neuron Themes:Hi,Somehow the freelancer home was already imported but simply was in trash, I've restored it and now everything is alright.- https://prnt.sc/pfvcr9You can check it live here.- http://www.neoagen ...
cooball
delete author partClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 7, 2019 at 9:05am
2
Most recent comment from Neuron Themes:Hi Cooball,I am very sorry for the late reply, we were not working on the weekend.1) Sure, just go to Appearance > Customize > Blog > Post and set the Author to hide. https://prnt.sc/pfv68w2) Sure, ...
popsean
refundClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated October 5, 2019 at 4:08pm
6
Most recent comment from Neuron Themes:I have already replied you in the previous comment with the demo content with visuals. So you can import it on Tools > WordPress.
Make sure first to extract the zip file then upload the xml file.
Feel ...
khainguyen
Homepage VideoClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 5, 2019 at 3:37pm
15
Most recent comment from Neuron Themes:Hi,I still had your log in, so I went in your website and fixed the following issue.Elementor needed to be enabled on the portfolio post type. https://prnt.sc/pf9ddbFeel free to ask for anything you ...