Public Tickets
Paul Cano
I can't install my themeClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 3, 2019 at 9:06am
2
Most recent comment from Neuron Themes:Hi Paul,First make sure that you're installing the installable file, also what error is displaying while installing the theme? Link expired? That is because of the low PHP settings of your server ...
mmsalmac
Adjusting menusClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 3, 2019 at 8:59am
20
Most recent comment from Neuron Themes:Hi,So you managed to solve it, sorry for the late reply.Feel free to ask for anything you need.Kind Regards
swmlcrtv
Project Showcase Lightbox VideoClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 3, 2019 at 8:45am
4
Most recent comment from Neuron Themes:Hi,2) Onto the button Edit with Elementor. https://prnt.sc/pe8afy3) I'm sorry, it's under Appearance > Customize > Footer > General. Make sure to install and activate the plugin Neuron C ...
mmsalmac
Reverse footer colourClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 2, 2019 at 8:19pm
2
Most recent comment from Neuron Themes:Hi,Please set the skin from Inherit to dark, that will change that what you're looking.- https://prnt.sc/pe1ef9Kind Regards
tpzen_jsc
No content availableClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated October 1, 2019 at 1:17pm
2
Most recent comment from Neuron Themes:Hi,1) Well, please check in the Elementor > Templates if the headers are imported correctly, if they're imported you simply need to re-assign it at Appearance > Customize > Header > Layout for al ...
cupax
Classic Menu UnderlineClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 1, 2019 at 12:51pm
14
Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you needKind Regards
danielxiang
RefundClosed
Bifrost - Simple Portfolio WordPress Theme
Updated October 1, 2019 at 9:31am
4
Most recent comment from Neuron Themes:Hi,Can you please let me know what are your issues with Bifrost? I would love you to help solve all the issues, I'm very sure that there is a misunderstanding.The header can be easily built with ...
caselliott
Google Tracking- code in head of siteClosed
Dendrite - Creative Portfolio Theme
Updated October 1, 2019 at 8:37am
4
Most recent comment from Neuron Themes:Hi Carys,Yes, it won't affect since the coming soon will disable all the features.Kind Regards
Silvia_94
Meta: Not clickable categoriesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated September 30, 2019 at 11:30am
6
Most recent comment from Neuron Themes:You're welcome anytimeFeel free to ask for anything you need.Kind Regards
dcslp
500 Internal Servor Error with PortfolioClosed
Centaurus - Creative Multipurpose WordPress Theme
Updated September 30, 2019 at 11:16am
2
Most recent comment from Neuron Themes:Hi,Please check the following article, it explains the reason why a 500 internal server error can occur and how that can be fixed.- https://docs.elementor.com/article/300-500-error-while-using-element ...
epiclix
Demo Import ErrorClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated September 30, 2019 at 9:56am
2
Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply, we were not working on the weekend.That's nothing to worry, please check the demo, it should be already imported.Unfortunately the images are not included o ...
Riccardo
PortfolioClosed
Bifrost - Simple Portfolio WordPress Theme
Updated September 27, 2019 at 3:52pm
2
Most recent comment from Neuron Themes:Hi Riccardo,Please check on the quick video that explains the import of the demo. You can import the demos at Appearance > One Click Demo Importer. Just check the name of that page and you can import ...
mmsalmac
locating pagesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated September 27, 2019 at 3:50pm
2
Most recent comment from Neuron Themes:Hi,I have replied you in the other ticket.Feel free to ask for anything you need.Kind Regards
muitommy
One Click Demo ImportClosed
Bifrost - Simple Portfolio WordPress Theme
Updated September 26, 2019 at 4:49pm
10
Most recent comment from Neuron Themes:Hi,What doesn't work, can you please let me know what browser you're using, I would suggest you use the Chrome, it works great.Also, are you pressing import? It worked alright for me in you ...
acidoverride
Background image not responding to display size on iPadClosed
Bifrost - Simple Portfolio WordPress Theme
Updated September 25, 2019 at 4:48pm
14
Most recent comment from Neuron Themes:Hi,Well, it should work the same in column as in section, I guess. The problem is mainly to the IOS devices and attachment property.Maybe changing from initial to scroll will fix it?
@media (max-width ...