Okay
  Public Ticket #2324276
Add to cart foregoes choosing options
Closed

Comments

  • astreashq started the conversation

    Hello! Thanks for reading this!

    I'm reaching out because I had a customer submit an order from the Product Archive page by clicking on the + button, but it defaulted to the lowest priced option rather than letting them choose what to order. I tried replicating it on my end and was able to get the same result. I recorded a video to explain the issue:

    https://recordit.co/KritUcuKRa

    Is there a setting that I'm missing for this or a way to turn it off because I'm concerned about this happening if I receive a larger number of orders at once and having to do a large amount of refunds for it. Thanks!

  •  675
    Neuron replied

    Hi,

    I am very sorry for the late reply.

    Have you tried setting the default variation? That should work even from the add to cart.

    https://prnt.sc/rf9nhh

    Kind Regards


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