Public Tickets
paulg70
Installation/Activation issueClosed
Kotona - Software and App Landing
Updated March 30, 2022 at 7:25pm
4
Most recent comment from Neuron:Hi,1) About the license activation, we've helped both of you with activating it.
2) In our Kotona theme (especially in our themes that are made via the Neuron Builder) we don't have custom t ...
andimartini
Theme installation!Closed
Kotona - Software and App Landing
Updated March 23, 2022 at 10:31pm
15
Most recent comment from Neuron:Hi,Okay, but please let me know if you still need help on anything.Feel free to ask for anything you need.Kind Regards
jthiboutot
Server errorClosed
Kotona - Software and App Landing
Updated March 23, 2022 at 7:37pm
12
Most recent comment from Neuron:Hi,This is so strange, we'll take a deep look into this to check why it's happening, we've never faced this issue before, so this doesn't seem like something to be related to the t ...
LeanSeemann
Cant activate the neuron pluginClosed
Kotona - Software and App Landing
Updated March 21, 2022 at 6:26pm
5
Most recent comment from Neuron:Hi @andimartini,
We've already responded to your ticket.
Kind Regards
jthiboutot
Demo importerClosed
Kotona - Software and App Landing
Updated March 14, 2022 at 9:27pm
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
All of the demo pages are included in the Kotona Demo group, so you have to import it and every page will be imported inclu ...
rdbecker
Kotana - Only see one demo themeClosed
Kotona - Software and App Landing
Updated February 2, 2022 at 10:52pm
2
Most recent comment from Neuron:Hi,Can you please be more specific, as I can understand you are talking about the demo that you can see by going to Dashboard > Neuron > Demo Importer, so there you can see only one demo group that ...
Ergon Gervalla
Can't activate licenceClosed
Kotona - Software and App Landing
Updated January 21, 2022 at 1:40pm
2
Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards