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Public Tickets

Bohdan Dot in the menuClosed   Kotona - Software and App Landing   Updated October 4, 2022 at 7:21am   2 Most recent comment from Neuron:Hi Bohdan,Please open the header template on Elementor's editor > go to the Nav Menu Widget > Advanced tab > Custom CSS, and remove the part of the code that I've marked on the attached scr ... karim60 Cannot get the Neuron Builder <> No Activation Toggle When Activating ThemeClosed   Kotona - Software and App Landing   Updated September 26, 2022 at 10:29pm   2 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards jkshin Site logoClosed   Kotona - Software and App Landing   Updated September 26, 2022 at 10:27pm   2 Most recent comment from Neuron:Hi,Please take a look at the following video tutorial on how to edit the header template.Video Tutorial.Feel free to ask for anything you need.Kind Regards paceviciusjustinas10 I'm not able to install the productClosed   Kotona - Software and App Landing   Updated September 19, 2022 at 2:05pm   17 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I was going to reset your site via the following plugin, but I couldn't install it, do you mind taking a look at it?- ht ... amine412 conflict with elementorClosed   Kotona - Software and App Landing   Updated September 2, 2022 at 9:11am   7 Most recent comment from Neuron:Hi, I've just installed the latest version of the Neuron Builder plugin to your site, now everything is alright. You can take a look at the Documentation of the theme, and also at the Video Tu ... Bohdan Icons in the menu & <li> elementClosed   Kotona - Software and App Landing   Updated August 11, 2022 at 11:13am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes meteorasystems Can't activate the theme, menu not showing upClosed   Kotona - Software and App Landing   Updated July 19, 2022 at 9:22pm   6 Most recent comment from Neuron:Hi,You can send it here, you just have to click on private reply, and no one else will be able to see it.Feel free to ask for anything you need.Kind Regards andimartini Theme customized not working anymoreClosed   Kotona - Software and App Landing   Updated July 15, 2022 at 9:21pm   4 Most recent comment from Neuron:Hi,As we've told you, there are no theme options that can usually be found at Appearance > Customize, everything that you;ll see on the theme is editable with Elementor.You can take a look at the ... River Roger Demo importer issuesClosed   Kotona - Software and App Landing   Updated July 13, 2022 at 7:58am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes rasinansar Demo ImportClosed   Kotona - Software and App Landing   Updated June 20, 2022 at 8:28am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... Ciaran Mobile nav menuClosed   Kotona - Software and App Landing   Updated May 31, 2022 at 6:54pm   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes teodorgatu Can't verify the licenseClosed   Kotona - Software and App Landing   Updated May 30, 2022 at 10:00pm   8 Most recent comment from Neuron:Hi,That's because the shortcode may have changed, so please go to the template that you've modified and grab its shortcode, and place it on the tabs element.- https://ibb.co/NTKpfLg- https: ... andimartini Import only demo pagesClosed   Kotona - Software and App Landing   Updated May 25, 2022 at 8:44pm   4 Most recent comment from Neuron:Hi,I've attached the templates of the pages you've asked for, please import them by going to Dashboard > Tempales > Import Templates.Feel free to ask for anything you need.Kind Regards jketteringham Menu duplication issueClosed   Kotona - Software and App Landing   Updated April 30, 2022 at 2:04pm   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards NewValley Unable to active themeClosed   Kotona - Software and App Landing   Updated April 14, 2022 at 10:18pm   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards