Okay

Public Tickets

paceviciusjustinas10 I'm not able to install the productClosed   Kotona - Software and App Landing   Updated September 19, 2022 at 2:05pm   17 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I was going to reset your site via the following plugin, but I couldn't install it, do you mind taking a look at it?- ht ... amine412 conflict with elementorClosed   Kotona - Software and App Landing   Updated September 2, 2022 at 9:11am   7 Most recent comment from Neuron:Hi, I've just installed the latest version of the Neuron Builder plugin to your site, now everything is alright. You can take a look at the Documentation of the theme, and also at the Video Tu ... Bohdan Icons in the menu & <li> elementClosed   Kotona - Software and App Landing   Updated August 11, 2022 at 11:13am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes meteorasystems Can't activate the theme, menu not showing upClosed   Kotona - Software and App Landing   Updated July 19, 2022 at 9:22pm   6 Most recent comment from Neuron:Hi,You can send it here, you just have to click on private reply, and no one else will be able to see it.Feel free to ask for anything you need.Kind Regards andimartini Theme customized not working anymoreClosed   Kotona - Software and App Landing   Updated July 15, 2022 at 9:21pm   4 Most recent comment from Neuron:Hi,As we've told you, there are no theme options that can usually be found at Appearance > Customize, everything that you;ll see on the theme is editable with Elementor.You can take a look at the ... River Roger Demo importer issuesClosed   Kotona - Software and App Landing   Updated July 13, 2022 at 7:58am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes rasinansar Demo ImportClosed   Kotona - Software and App Landing   Updated June 20, 2022 at 8:28am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... Ciaran Mobile nav menuClosed   Kotona - Software and App Landing   Updated May 31, 2022 at 6:54pm   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes teodorgatu Can't verify the licenseClosed   Kotona - Software and App Landing   Updated May 30, 2022 at 10:00pm   8 Most recent comment from Neuron:Hi,That's because the shortcode may have changed, so please go to the template that you've modified and grab its shortcode, and place it on the tabs element.- https://ibb.co/NTKpfLg- https: ... andimartini Import only demo pagesClosed   Kotona - Software and App Landing   Updated May 25, 2022 at 8:44pm   4 Most recent comment from Neuron:Hi,I've attached the templates of the pages you've asked for, please import them by going to Dashboard > Tempales > Import Templates.Feel free to ask for anything you need.Kind Regards jketteringham Menu duplication issueClosed   Kotona - Software and App Landing   Updated April 30, 2022 at 2:04pm   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards NewValley Unable to active themeClosed   Kotona - Software and App Landing   Updated April 14, 2022 at 10:18pm   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards Federico Massive Issues during Activation and No Demo ThemeClosed   Kotona - Software and App Landing   Updated April 8, 2022 at 12:19pm   2 Most recent comment from Neuron:Hi Federico,I'm seeing that you already have activated the Neuron Builder plugin, the demo says that it's imported but something seems to have gone wrong, can I reset it and start from scr ... andimartini Header issuesClosed   Kotona - Software and App Landing   Updated April 6, 2022 at 10:05am   9 Most recent comment from Neuron:Hi, 1) I've just made the icon change color when you scroll, please take a look at it. 2) There seems to be an issue with the API token that you've created because as soon as I add another A ... jthiboutot Theme installationClosed   Kotona - Software and App Landing   Updated March 31, 2022 at 4:55pm   6 Most recent comment from Neuron:Hi,I've attached the Neuron Builder plugin, so please install it by going to Dashboard > Plugins > Add New > Upload Plugin.Feel free to ask for anything you need.Kind Regards