Okay
  Public Ticket #3002391
Server error
Closed

Comments

  • jthiboutot started the conversation
    March 15, 2022 at 3:02am

    Hello, when I link a form I have this error message

  •  870
    Neuron replied
    March 15, 2022 at 4:24pm

    Hi,

    Can you please check the following article on how to set up the form element, it also contains a video tutorial on explaining it.

    - https://neuronthemes.com/widgets/form/

    Feel free to ask for anything you need.

    Kind Regards


  • jthiboutot replied
    March 15, 2022 at 7:59pm

    Hello. I still have the ''server error'' message...

  •  870
    Neuron replied
    March 15, 2022 at 10:30pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regads


  •   jthiboutot replied privately
  •   jthiboutot replied privately
  •  870
    Neuron replied
    March 17, 2022 at 7:50pm

    Hi,

    Do you have any Mailchimp token, if not, please generate one and add it at Dashboard > Neuronn > Settings > Mailchimp.

    Feel free to ask for anything you need.

    Kind Regards


  • jthiboutot replied
    March 17, 2022 at 7:51pm

    Hello, yes I have

  • jthiboutot replied
    March 21, 2022 at 3:41pm

    Still doesn't work


  •  870
    Neuron replied
    March 21, 2022 at 10:09pm

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    I've just tested another Mailchimp API key, and it was working alright, please make sure that you've created the token alright.

    - https://mailchimp.com/help/about-api-keys/

    Feel free to ask for anything you need.

    Kind Regards


  •   jthiboutot replied privately
  •   Neuron replied privately