Public Tickets
Takuya
Suddenly does not appearClosed
Merope - Photography WordPress Theme
Updated August 25, 2021 at 1:22pm
6
Most recent comment from Neuron:Hi Takuya,Can you please check the article below on how to fix this issue?- https://wordpress.stackexchange.com/questions/222433/blank-white-screen-on-frontend-but-accessible-backendPlease let me kno ...
AlexCoco95
Can I have a refund?Closed
Merope - Photography WordPress Theme
Updated August 12, 2021 at 4:05pm
9
Most recent comment from AlexCoco95:Hi,I hope too. Thank you so much for everything.Kind Regards
OMNISAPIEN
site logoClosed
Merope - Photography WordPress Theme
Updated August 9, 2021 at 7:59am
7
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Of course, we've tested it and it works alright with the theme, is there any issue with it on your site, if so, then can ...
Liebeskuh
Problems with your un-stable ThemeClosed
Merope - Photography WordPress Theme
Updated July 28, 2021 at 10:59am
2
Most recent comment from Neuron:Hi Liebeskuh,Can you please be more specific about this issue, if you could attach a screenshot of how the theme breaks after you are activating a plugin, we've had an error in the theme and we&# ...
JensH
Critical error in a (new) Wordpress installation after activating the Neuron Builder PlugInClosed
Merope - Photography WordPress Theme
Updated July 28, 2021 at 7:19am
12
Most recent comment from Neuron:Hi,We've already responded to the ticket that you've createdFeel free to ask for anything you need.Kind Regards
Meshau
I updated the Elemntor and got a critical errorClosed
Merope - Photography WordPress Theme
Updated July 28, 2021 at 7:05am
2
Most recent comment from Neuron:Hi,
Please make sure that you're running the latest version of the Neuron Builder plugin (v.1.0.2) because we've already fixed this issue.
You can update the plugin just by deleting the old ...