Public Tickets
brunoi277777
Can not install plug in and please show how to import demo
Merope - Photography WordPress Theme
Updated 2 weeks ago
2
Most recent comment from Neuron:Glad to know you found the solution.
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the N ...
Tobias Wolter
No Elementor Display ConditionsClosed
Merope - Photography WordPress Theme
Updated October 1, 2024 at 9:23am
3
Most recent comment from Neuron:Hi Tobias,
I've just fixed the issue, please take a look at your site.
You can also take a look at the following article on how to use the display conditions.
https://docs.neuronthemes.com/articl ...
Nadia
FontsClosed
Merope - Photography WordPress Theme
Updated September 25, 2024 at 10:15am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
katielydiariley
Multiple issues!Closed
Merope - Photography WordPress Theme
Updated July 10, 2024 at 9:50am
5
Most recent comment from Neuron:Hi,Can you please give me access as administrator as I can't reach anything from your dashboard?- https://prnt.sc/xyNJ6BM36P0YFeel free to ask for anything you need.Kind Regards
Kavinda
Left menu vanishedClosed
Merope - Photography WordPress Theme
Updated June 25, 2024 at 12:35pm
3
Most recent comment from Neuron:Very glad to know you solved the issue, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
goudefroy
Elementor Library | No TemplatesClosed
Merope - Photography WordPress Theme
Updated June 4, 2024 at 10:07am
6
Most recent comment from Neuron:Hi,
If there’s anything to whitelist from your host, can you please check to whitelist the neuronthemes.com domain, we host the library here:
https://neuronthemes.com/library/wp-json/neuron/v1/inf ...
Riccardo
Cannot install themeClosed
Merope - Photography WordPress Theme
Updated April 19, 2024 at 4:25pm
4
Most recent comment from Neuron:Hi,
If you have already decided not to use the Merope theme, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Fee ...
Martin Croce
WarningClosed
Merope - Photography WordPress Theme
Updated April 15, 2024 at 3:28pm
2
Most recent comment from Neuron:Hi,
We've done a lot of research and tried to fix that issue, but it seems that the issue is not coming from our side, the issue has to do with the Additional Custom Breakpoints, so as soon as we ...
Martin Croce
Always jumps to a certain point when scrolling on mobile devicesClosed
Merope - Photography WordPress Theme
Updated April 11, 2024 at 3:12pm
2
Most recent comment from Neuron:Hi Martin,
Can you please add the following CSS code at Elementor Site Settings > Custom CSS, it will fix the issue.
@media (max-width: 1279px) {
.l-neuron-grid__item {
position: relati ...
Martin Croce
Activate Neuron Builder PluginClosed
Merope - Photography WordPress Theme
Updated March 10, 2024 at 11:33pm
2
Most recent comment from Neuron:Hi Martin,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
merima
i cant download the demoClosed
Merope - Photography WordPress Theme
Updated February 21, 2024 at 10:39pm
4
Most recent comment from Neuron:Hi,
PHP Recommendations
Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000
If you don’t have access to the php.ini fi ...
Agathe Lassié
Homepage slider stops effect after 1st slideClosed
Merope - Photography WordPress Theme
Updated December 7, 2023 at 9:36am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
MaxGourmelen
Missing componentsClosed
Merope - Photography WordPress Theme
Updated October 18, 2023 at 11:47am
10
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
yann
Neuron critical errorClosed
Merope - Photography WordPress Theme
Updated August 17, 2023 at 9:47pm
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-b ...
jpapadpapa
Demo Import looks wrongClosed
Merope - Photography WordPress Theme
Updated August 12, 2023 at 12:35pm
8
Most recent comment from Neuron:Hi,Please go to the header template > nav menu widget > style tab > color.Please check the following articles on how to edit the header template.- https://docs.neuronthemes.com/article/143-how-to-crea ...