Public Tickets
Jakub
There is no Slider Revolution license
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated 8 hours ago
2
Most recent comment from Neuron:Hi Jakub,
The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin(Revolution Slider), not the license of our theme. We have purcha ...
laurendeidra
I can't un-import a demo
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated 2 weeks ago
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
smztuco
Changing the Display Condition setting for a published templatesClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated December 11, 2024 at 11:28am
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
kmounas
Library doesn't contain any templatesClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated December 6, 2024 at 2:30pm
2
Most recent comment from Neuron:Hi,
Can you please check the article below, also make sure that you're connected to the library.
- https://elementor.com/help/the-template-library-is-empty/
Feel free to ask for anything you n ...
mohannadalnufaie
erorr installation themClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated November 14, 2024 at 2:49pm
4
Most recent comment from Neuron:Very glad to know,
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and ...
AmySueLynch
Template IssueClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated September 18, 2024 at 8:45am
2
Most recent comment from Neuron:Hi,Have you managed to solve the issue, I've just tested to add an image in a destination and it's showing up when I view it live.- https://prnt.sc/JU8sCl6oFlEd- https://prnt.sc/Kwd0AXoT0g6e ...
victorng1
Elementor Display ConditionsClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated September 17, 2024 at 12:14pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
CHARLORIN
Elementor update problem with KAON themeClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated September 16, 2024 at 9:12pm
4
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
AmySueLynch
Template IssueClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated September 16, 2024 at 7:32am
7
Most recent comment from AmySueLynch:Hello. Really hoping to get an answer on this today after the weekend! Thanks so much!
AmySueLynch
Template UseClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated September 9, 2024 at 8:03pm
6
Most recent comment from Neuron:Hi @AmySuelLynch,I am very sorry for the late reply, we were not working on the weekend.I've just fixed the issue by including the Post Content widget inside the Travel Single Template, can you p ...
wnthemes
kaon theme has been temporarily removedClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated July 11, 2024 at 9:21pm
2
Most recent comment from Neuron:Hi,We're currently making some fixes in the Kaon theme, especially in the template library, so when we're done fixing the issues, we're going to add it back in the ThemeForest.Thanks fo ...
BD
Video background not responsinve on smartphoneClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated June 18, 2024 at 2:42pm
2
Most recent comment from Neuron:Hi BD,We've already responded to your ticket, please take a look at it.Feel free to ask for anything you need.Kind Regards
lerone_b
Neuron Library elements loaded but not insertableClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated June 7, 2024 at 3:42pm
28
Most recent comment from Neuron:Hi @jjhazoume,That's great, we're delighted to know that you found the solution and we want to thank you very much for sharing it here so others can get it to work.I suggest you take a look ...
j624
neuron templates not available on elementorClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated June 4, 2024 at 2:39pm
4
Most recent comment from Neuron:Hi,We’ve done huge research to see why this is happening, the only issue(solution) that we came to the conclusion was that your hosting somehow was preventing the requests to our server.
We use Clou ...
kellerdiana
demo will not import correctClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated May 17, 2024 at 1:20pm
9
Most recent comment from Neuron:Hi,I've just imported the Aria demo manually on your site, so I haven't reset your site, and all of the images/fonts are there just as you've uploaded.Please take a look at your site an ...