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Public Tickets

Nickl How to disable portfolio image pop upClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 29, 2022 at 3:16pm   5 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes dnhgy Customizer is not showing everythingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 27, 2022 at 9:52pm   2 Most recent comment from Neuron:Hi,Please install the following plugin and try to reach the Customizer Options again.- https://wordpress.org/plugins/kirki/Feel free to ask for anything you need.Kind Regards Ivan I'm also getting the Import Failed ErrorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 27, 2022 at 10:10am   10 Most recent comment from Neuron:Hi,You can normally move the site to another domain, I suggest you take a look at the following article on how to do it.- https://www.wpbeginner.com/wp-tutorials/how-to-properly-move-wordpress-to-a-ne ... Nathalie Bandulet Cannot install themeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 27, 2022 at 10:02am   4 Most recent comment from Neuron:Hi Nathalie,Yes, please, feel free to try it again, as it is not a theme issue, but it is related to the server.Feel free to ask for anything you need.Kind Regards Ivan Bifrost theme will no activate after installationClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 25, 2022 at 9:22am   4 Most recent comment from Neuron:Hi Ivan.I am very sorry for the late reply, we were not working on the weekend.I've already responded to another ticket of yours about this issue, please take a look at it.Feel free to ask for an ... Salvia I want to change the trimming position of the thumbnail of the portfolioClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 22, 2022 at 2:33pm   18 Most recent comment from Salvia:Hi, Thanks for adding the CSS code. However, it does not become a square and does not change.Programmatically controlled CSS is also declared important. zthplanet innovations theme demo doesnt look the sameClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 20, 2022 at 11:07am   24 Most recent comment from Neuron:Hi,We've already accepted the refund.Kind Regards gianni_tendina Failde import demoClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 18, 2022 at 11:15am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the ... Slawomir Demo import dont workingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 18, 2022 at 11:11am   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes anuski78 Portfolio settingsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 8, 2022 at 4:04pm   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes sta2008 problem with installing the demo and more QClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 7, 2022 at 9:56pm   8 Most recent comment from Neuron:Hi,1) PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the php.ini ... mosegas Media Gallery marginsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 30, 2022 at 10:01pm   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards JanaRaport2 Site not loadingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 29, 2022 at 2:38pm   2 Most recent comment from Neuron:Hi, Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin. Bifrost Theme Version 2.2.2 Neuron Core Plugin 2.1.6 You can update the theme directly on ... jamieaplin Portfolio Page WidthClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 28, 2022 at 2:53pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes mosegas Media Gallery ErrorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 28, 2022 at 11:50am   5 Most recent comment from Neuron:Hi, Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin. Bifrost Theme Version 2.2.2 Neuron Core Plugin 2.1.6 You can update the theme directly on ...