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Public Tickets

ykmoh How to add top down menuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 22, 2023 at 2:04pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... PabloRas Website terribly slowClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 21, 2023 at 8:51am   2 Most recent comment from Neuron:Hi,I would suggest you three things about how to increase the speed of your website. 1) Compress images to lower resolutions and smaller image sizes. 2) Use a cacher(we use w3 total cacher). https:/ ... ykmoh Unable to find the header "login or register" after import demo dataClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 13, 2023 at 1:36pm   6 Most recent comment from Neuron:Hi @ykmoh,Can you please check your administrator email for the error logs and attach the logs here, so we can take a look at the issue?Feel free to ask for anything you need.Kind Regards stf24 Placeholder imageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 7, 2023 at 11:38am   5 Most recent comment from Neuron:Hi Stefan,Sorry for that, please check the following screenshots: - https://ibb.co/4fsMhnx- https://ibb.co/7pmHhj4Feel free to ask for anything you need.Kind Regards sterikehmann Remove underline on portfolio hoverClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 7, 2023 at 10:13am   7 Most recent comment from Neuron:Hi,I've just removed the underline by going to the homepage > post widget > style tab > title > text-shadow and removing it, sorry that I didn't check it earlier.- https://ibb.co/VVY5b6LFe ... sterikehmann Demo import failsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 27, 2023 at 9:23am   10 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variabl ... Yin Ping Choi Template HeadingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 20, 2023 at 6:31am   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.We're sorry but we're not ignoring you, we'll try our best to help you solve the issues.Can you please create a ... ShaunF Changing menuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 16, 2023 at 6:32pm   6 Most recent comment from Neuron:Hi, Some page seems to have the header set manually, so I've just set the header settings to be inherited to these pages, for example on the homepage, and now the "Soulfire Header" that you' ... winckiewiczadam 7abe5084-6bf6-47de-bcdf-aab2868e42d0Closed   Bifrost - Simple Portfolio WordPress Theme   Updated November 10, 2023 at 4:55pm   13 Most recent comment from Neuron:Hi,Sorry to say, but the wp-admin is not working, do you mind taking a look at it?Feel free to ask for anything you need.Kind Regards Chianale import demo dataClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 9, 2023 at 8:41am   6 Most recent comment from Neuron:Hi Chianale,Can you please take a look at the following article on how to solve that issue?- https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/Feel free to ask fo ... ShaunF Demo Image importingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 7, 2023 at 9:29am   2 Most recent comment from Neuron:Hi, We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use ... pasi salminen social buttons and big space in portfolioClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 27, 2023 at 8:31am   13 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... stf24 Template errorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 27, 2023 at 7:33am   4 Most recent comment from Neuron:Hi Stefan,Okay, please let me know if you need help with anything.You can also take a look at the theme documentation, where you can find anything you'll need to know about using the Bifrost them ... stf24 Changes on editing of portfolio not showing upClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 25, 2023 at 2:00pm   2 Most recent comment from Neuron:Hi Stefan, 1) Don't worry about it, I'll close the other ticket. 2) First, you need to make sure you've disabled Elementor's default fonts and colors, you can do it by going to Das ... stf24 Installation and activationClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 25, 2023 at 10:48am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ...