Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

parade-studio Out of Stock badgeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 31, 2023 at 7:55am   6 Most recent comment from Neuron:Hi,I've just fixed that, I saw that you wrote it "READ MORE", all letters capitalize, as it has to be the same as it's on the page, so I've changed it to "Read More" and now it works.Fe ... Foit hand instead of arrowClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 29, 2023 at 12:23pm   19 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.At the Post widget > Query > Orderby option, you can set it to Menu Order (https://prnt.sc/H3ME6dEDvU9W), and the posts will b ... rafaelcassettari Is there any way to upload more photos to 'Neutron Media Gallery'Closed   Bifrost - Simple Portfolio WordPress Theme   Updated May 22, 2023 at 12:44am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Unfortunately, that's the only way to add images to the gallery, but we're working on making it easier in the future ... bonemouthprod Site Backups & Revolution Slider AccountClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 22, 2023 at 12:43am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.1) Please take a look at the following article about the backup,- https://neuronthemes.com/backup-restore-wordpress-website-u ... Connie IMport Demo dataClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 17, 2023 at 11:43pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards planetfab RefundClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 17, 2023 at 11:42pm   2 Most recent comment from Neuron:Hi,We understand that you have encountered difficulties and frustrations while using the theme. We apologize for any inconvenience this may have caused. Firstly, we would like to clarify that the vide ... Connie import demo dataClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 17, 2023 at 6:39pm   8 Most recent comment from Neuron:Hi,I've just imported the demo data on your site, please take a look at it.Feel free to ask for anything you need.Kind regards Greg updateClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 15, 2023 at 1:51am   2 Most recent comment from Neuron:Hi, Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin. Bifrost Theme Version 2..2.6 Neuron Core Plugin 2.1.7 You can update the theme directly o ... jcvergaraf Button loading errorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 2, 2023 at 12:11am   4 Most recent comment from Neuron:Hi, I apologize for the delayed response to your message. My team and I have just returned from a holiday, and we are working diligently to get caught up on all outstanding matters. Thank you for your ... jenskamer ThumbnailClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 30, 2023 at 1:18am   2 Most recent comment from Neuron:Hi,If you are using thumbnail sizer after finishing the posts, you have to regenerate their thumbnails, follow the instructions below to regenerate thumbnails. Install the plugin Regenerate Thumbnail ... Foit Portfolio page layout and menuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 30, 2023 at 12:19am   4 Most recent comment from Neuron:Hi,I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in.While we may not be able to respond as ... majapienkos Neuron tools installationClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 26, 2023 at 10:46pm   2 Most recent comment from Neuron:Hi Maja, I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in. While we may not be able to resp ... Foit hero page optionClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 26, 2023 at 2:31pm   2 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in. While we may not be able to respond a ... siteassistant header bar do not adapt on page resizeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 26, 2023 at 2:28pm   2 Most recent comment from Neuron:Hi, I apologize for the delayed response. We are currently on holiday until May 1st, but please know that we are working to address your concerns as they come in. While we may not be able to respond a ... Foit site log and otherClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 20, 2023 at 11:00pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards