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Public Tickets

OwnTwist Unable to Import DemosClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 6, 2022 at 10:40pm   2 Most recent comment from Neuron:Hi, It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file. - https://neuronthemes.com/bifrost/demo-importer/mai ... treelady Footer Font Size and Line SpacingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 29, 2022 at 10:51pm   4 Most recent comment from Neuron:Hi,1) Here's the code that you should add at Appearance > Customize > Additional CSS. .widgettitle { font-size: 24px;}2) I've just fixed it, please take a look at it.Feel free to ask for any ... kaye3017 BLOG PAGE ERROR (SIDE AREA)Closed   Bifrost - Simple Portfolio WordPress Theme   Updated April 18, 2022 at 12:53pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anythi ... Lisa Deboni Nav menuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 12, 2022 at 6:16pm   2 Most recent comment from Neuron:Hi Lisa,We're releasing the update of the Neuron Core plugin tonight, which will make the theme compatible with the latest version of Elementor, and the menu will work then.I'll let you know ... nasirovramin Please Help meClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 12, 2022 at 3:15pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anythi ... Lisa Deboni color backgroundClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 8, 2022 at 10:25am   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Lisa Deboni nav menuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 7, 2022 at 3:12pm   9 Most recent comment from Lisa Deboni:Hi, the problem of nav menu not working is not within Elementor. the problem is that once the page is published from my phone it is not clickable. i did multiple tests on various devices and it doesn& ... Miguel Coutinho Title and BreadcrumbClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 5, 2022 at 9:33am   13 Most recent comment from Neuron:Hi Miguel, Sorry to say but it still doesn't work, we've checked it with different devices also via VPN but no luck. - https://ibb.co/SRfH5rR - https://ibb.co/PMsqgBC But can you please tel ... Shane Waugh Site bits not working on latest updateClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 4, 2022 at 1:05pm   6 Most recent comment from Neuron:Hi Shane,I am very sorry for the late reply, we were not working on the weekend.We're going to release an update of the Neuron Core plugin today that will fix the issue, I'll let you know fo ... Gonçalves Display problem in some web browsersClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 1, 2022 at 5:29pm   5 Most recent comment from Neuron:Hi,Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin. Bifrost Theme Version 2.2.2 Neuron Core Plugin 2.1.6 You can update the theme directly on ... Miguel Coutinho HeaderClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 31, 2022 at 5:20pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes parade-studio Disable breadcrumbs on pageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 18, 2022 at 11:23pm   6 Most recent comment from Neuron:Hi,The wp-admin is not working, can you please take a look at it?- https://ibb.co/6nhbjdHFeel free to ask for anything you need.Kind Regards parade-studio Widgets errorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 16, 2022 at 9:52pm   4 Most recent comment from Neuron:Hi,I'm really sorry for the late reply, somehow I've missed this ticket of yours.Please try to deactivate all plugins besides Elementor and Neuron Core and check if the issue is gone, also t ... melodygallipeau social iconsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 15, 2022 at 10:39pm   6 Most recent comment from Neuron:Hi,If the admin top bar doesn't appear on your site, then go to Dashboard > Templates > Header and open on the Elementor's editor the header template that you're using on your site an ... parade-studio Mobile testimonialsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 14, 2022 at 10:14pm   4 Most recent comment from Neuron:Very glad to know that you've managed to solve itFeel free to ask for anything you need.Kind Regards