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  Public Ticket #3048819
Difficulties using. Theme
Closed

Comments

  • michael_fury started the conversation

    Hi

    I would like a refund on this theme. As beautiful as it is, it terribly difficult to use. I've got as far as the header and had nothing but problems. 

    1) I have imported a header, but then the drop down menu no longer works,

    2) scroll the page and it reverts to a different header 

    3) the options in Customise do NOT work. 

    I do not have a degree in Bitfrost Science nor do I have the patience to operate such a simple theme with overwhelming complications.

    As the old addage goes "Keep It Simple Stupid" 

  •  869
    Neuron replied

    Hi,

    We would love to help you on solving all the issues that you're facing with our Birost theme, so can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    If you have already decided not to use the Bifrost, sure we'll accept a refund request, hope in the future our paths will cross again.

    https://themeforest.net/refund_requests/new

    Feel free to ask for anything you need.

    Kind Regards