Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

ecommirst1 portfolio item layoutClosed   Proton - Minimal Portfolio Theme   Updated January 5, 2021 at 9:24pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we're on holiday until 10 of January, please expect a delay in the replies. Happy holidays, we wish you all the best in 2021.Are you saying to create a temp ... ecommirst1 change image ratio in post portfolio singleClosed   Proton - Minimal Portfolio Theme   Updated January 5, 2021 at 9:14pm   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we're on holiday until 10 of January, please expect a delay in the replies. Happy holidays, we wish you all the best in 2021.Can you please download the fol ... Arne Pages do not load properlyClosed   Proton - Minimal Portfolio Theme   Updated December 31, 2020 at 9:23am   18 Most recent comment from Neuron Themes:Hi Marinova,Please create a ticket exactly for Bifrost, we'll help you there.Kind Regards Ron McDougall Portfolio Item Gallery not functioningClosed   Proton - Minimal Portfolio Theme   Updated December 14, 2020 at 12:52pm   4 Most recent comment from Neuron Themes:Glad to know, feel free to ask for anything you needKind Regards Torondel Open Graph FacebookClosed   Proton - Minimal Portfolio Theme   Updated December 11, 2020 at 8:19am   3 Most recent comment from Neuron Themes:Hi Torondel,Glad to know, feel free to ask for anything you needThanks for sharing the help.Kind Regards thecousins1991 Instagram social iconClosed   Proton - Minimal Portfolio Theme   Updated December 8, 2020 at 5:26pm   4 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Torondel Images, Revolution sliderClosed   Proton - Minimal Portfolio Theme   Updated November 24, 2020 at 2:28pm   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes BRidener Previous/Next Project LinksClosed   Proton - Minimal Portfolio Theme   Updated November 20, 2020 at 8:44am   2 Most recent comment from Neuron Themes:Hi Bridener,That requires a change in the code itself, if you're using child theme, please upload single-portfolio.php in the child theme, I will attach here the zip file, make sure to extract it ... BRidener Disable FancyboxClosed   Proton - Minimal Portfolio Theme   Updated November 18, 2020 at 7:13pm   14 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes DeWachen Blog posts dateClosed   Proton - Minimal Portfolio Theme   Updated October 15, 2020 at 1:28pm   8 Most recent comment from Neuron:Hi,There was an error in our code that didn't let the date format to be changed, but we've fixed that now.Feel free to ask for anything you need.Kind Regards rhizomme Responsive images not workingClosed   Proton - Minimal Portfolio Theme   Updated October 13, 2020 at 8:34am   2 Most recent comment from Neuron Themes:Hi,I am sorry for the late reply.That's how WordPress handles the image sizes, you can try any of the plugins below on the list, I would suggest you optimole.- https://themeisle.com/blog/serve- ... chelsealong WP BakeryClosed   Proton - Minimal Portfolio Theme   Updated October 13, 2020 at 8:07am   4 Most recent comment from Neuron Themes:Hi Chelsea,Sure, you can purchase Amartha, send the license and ask for a refund in Proton.- https://themeforest.net/refund_requests/newWe'll provide you with refund in Proton.Kind Regards Tomasz Installation problemClosed   Proton - Minimal Portfolio Theme   Updated October 6, 2020 at 8:52am   6 Most recent comment from Neuron Themes:Hi TomasZ,You're welcome anytime, you can download it anytime on ThemeForest > Downloads, click onto Proton and see the installable zip file.Kind Regards foncierevavin Cannot edit with WP BakeryClosed   Proton - Minimal Portfolio Theme   Updated September 7, 2020 at 9:15am   2 Most recent comment from Neuron:Glad to know that you fixed it If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.Kind Regards gaspardlive Slider Revolution Bug?Closed   Proton - Minimal Portfolio Theme   Updated September 4, 2020 at 8:06am   5 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes