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Public Tickets

Shakermaker123 Wordpress crashes when activating redux framework pluginClosed   Proton - Minimal Portfolio Theme   Updated February 25, 2021 at 5:18pm   5 Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply.Can you please provide us with WordPress admin and FTP if that's possible? We'll solve it out quick, so we can release an update and see why this is hap ... Stefano Portfolio style problemClosed   Proton - Minimal Portfolio Theme   Updated February 15, 2021 at 8:19am   2 Most recent comment from Neuron:Hi Stefano, I've just replied to another ticket from you about this issue. Feel free to ask for anything you need. Kind Regards tmlindeboom Portfolio filterClosed   Proton - Minimal Portfolio Theme   Updated January 28, 2021 at 8:24am   2 Most recent comment from Neuron Themes:Hi Tosca,Unfortunately, that is not possible.Filters will filter only the posts that already displayed. You can combine it with the show more button, so you can load more posts on the page.Kind Regard ... Sasan Saidi Portfolio and Filters only works occasionallyClosed   Proton - Minimal Portfolio Theme   Updated January 15, 2021 at 1:28pm   14 Most recent comment from Miriam Bunte:Thank you so much guys, everything works fine now! Sasan Saidi No response - refundClosed   Proton - Minimal Portfolio Theme   Updated January 7, 2021 at 8:30pm   2 Most recent comment from Neuron Themes:Hi Sasan,We're sorry for the misunderstanding, there are 2 support agents, and their tickets are separated. They are both on holiday, so it really doesn't depend on how they perform their ti ... Mike Carpenter Theme UpdateClosed   Proton - Minimal Portfolio Theme   Updated January 6, 2021 at 7:54pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes ecommirst1 hover colorClosed   Proton - Minimal Portfolio Theme   Updated January 6, 2021 at 7:46pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes ecommirst1 portfolio item layoutClosed   Proton - Minimal Portfolio Theme   Updated January 5, 2021 at 9:24pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we're on holiday until 10 of January, please expect a delay in the replies. Happy holidays, we wish you all the best in 2021.Are you saying to create a temp ... ecommirst1 change image ratio in post portfolio singleClosed   Proton - Minimal Portfolio Theme   Updated January 5, 2021 at 9:14pm   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we're on holiday until 10 of January, please expect a delay in the replies. Happy holidays, we wish you all the best in 2021.Can you please download the fol ... Arne Pages do not load properlyClosed   Proton - Minimal Portfolio Theme   Updated December 31, 2020 at 9:23am   18 Most recent comment from Neuron Themes:Hi Marinova,Please create a ticket exactly for Bifrost, we'll help you there.Kind Regards Ron McDougall Portfolio Item Gallery not functioningClosed   Proton - Minimal Portfolio Theme   Updated December 14, 2020 at 12:52pm   4 Most recent comment from Neuron Themes:Glad to know, feel free to ask for anything you needKind Regards Torondel Open Graph FacebookClosed   Proton - Minimal Portfolio Theme   Updated December 11, 2020 at 8:19am   3 Most recent comment from Neuron Themes:Hi Torondel,Glad to know, feel free to ask for anything you needThanks for sharing the help.Kind Regards thecousins1991 Instagram social iconClosed   Proton - Minimal Portfolio Theme   Updated December 8, 2020 at 5:26pm   4 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Torondel Images, Revolution sliderClosed   Proton - Minimal Portfolio Theme   Updated November 24, 2020 at 2:28pm   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes BRidener Previous/Next Project LinksClosed   Proton - Minimal Portfolio Theme   Updated November 20, 2020 at 8:44am   2 Most recent comment from Neuron Themes:Hi Bridener,That requires a change in the code itself, if you're using child theme, please upload single-portfolio.php in the child theme, I will attach here the zip file, make sure to extract it ...