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Public Tickets

Pierina Salinas Element Pack not updatingClosed   Arteon — Multi-Purpose WordPress Theme   Updated August 6, 2019 at 6:37pm   2 Most recent comment from Neuron Themes:Hi Pierina,The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin(Element Pack), not the license of Arteon. We have purchased an ... Lauren Barr initiate transfer errorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 6, 2019 at 6:36pm   2 Most recent comment from Neuron Themes:Hi Lauren,This is the first time I heard about this issue, it must be related to WordPress.com team, please ask them a little help, so I can see what's happening and help you exactly with the is ... papernoise Category filter not showing on portfolioClosed   Crate - Minimalist WordPress Theme   Updated August 5, 2019 at 9:09pm   6 Most recent comment from Neuron Themes:Hey,Good to know, you are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, N ... Russellid Alignment of MenuClosed   Amartha - Modern Elementor WooCommerce Theme   Updated August 5, 2019 at 8:54pm   2 Most recent comment from Neuron Themes:Hi,I am sorry for that, these two should have been aligned, please add the following style. .m-nav-menu--horizontal {    align-items: center !important;}Feel free to ask for anything you need.Kind ... Russellid search pop-upClosed   Amartha - Modern Elementor WooCommerce Theme   Updated August 5, 2019 at 8:51pm   4 Most recent comment from Neuron Themes:Hi,You are welcome anytime, feel free to ask for anything you need.Simply add the following style: .m-site-search .m-site-search__content .m-site-search__content__inner .m-site-search__form form {   ... auveronstudio I cant found a Biofrost template to create a new pageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 5, 2019 at 12:11pm   2 Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply, we were not working on the weekend.Well, these are not actually pages they are Elementor Template Pages.This is how you save a page as template.go to the page an ... Cate PluginsClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated August 5, 2019 at 11:29am   12 Most recent comment from Neuron Themes:Hi Cate,I am very sorry for the late reply, we were not working on the weekend.Make sure to publish the page, because if you haven't published it the page won't appear, please let me know if ... anniegerow Typeface in Portfolio itemsClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated August 5, 2019 at 11:27am   7 Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply, we were not working on the weekend.Feel free to ask for anything you needKind Regards David Perezcassar WPBakery Page BuilderClosed   Proton - Minimal Portfolio Theme   Updated August 3, 2019 at 2:41pm   2 Most recent comment from Neuron Themes:Hi David,We have included WPBakery Page Builder for free in Proton, we have purchased the extended license, so we're allowed to include it for free as bundle plugin.You don't need a license ... InfoMyweb Woocommerce tab missingClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated August 2, 2019 at 7:24pm   2 Most recent comment from Neuron Themes:Hi,We have switched the options from there to Appearance > Customize > Shop, please check the options there.Kind Regards anniegerow Social Media Icons on footerClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated August 2, 2019 at 9:10am   4 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes everyday_prod Content width issueClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 1, 2019 at 1:38pm   6 Most recent comment from Neuron Themes:Do you mean for the content? The header seems alright, to edit the section simply click on the dots and the section settings will appear on the left, at the style tab you can change the content width ... anniegerow Neuronthemes-shareClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated August 1, 2019 at 11:37am   3 Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you needKind Regards Precision Images Can I make the buttons on the top of all pages stay visible when scrolling page?Closed   Centaurus - Creative Multipurpose WordPress Theme   Updated August 1, 2019 at 11:28am   4 Most recent comment from Neuron Themes:Hi,Alright, I thought only a button. Can you please provide me with an URL, so I can check what are the classes of the grey area, because the header has already the options to make it sticky on the A ... arenadesign Changes not showing upClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 31, 2019 at 4:25pm   2 Most recent comment from Neuron Themes:Hi,1) Make sure to tick on the top left column to edit the style settings of the column and change the placeholder image. http://prntscr.com/omkttc2) Well, they are based on the menu order which mea ...