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Public Tickets

Tim Ferguson Elementor and Centaurus theme issuesClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated September 9, 2019 at 12:21pm   6 Most recent comment from Neuron Themes:Hi Tim,I am very sorry for the late reply, we were not working on the weekend.Please see if you're running on the latest version of the WordPress plugins, that could be the case, also if you can ... VanessaThiel create a footer menüClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 9, 2019 at 12:19pm   2 Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply, we were not working on the weekend.How are you trying to place it? You can add it on the copyright section like this © 2019 Julius Blum | Privacy Policy Or you ... Hardik Bulsara Cannot change menu colorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 7, 2019 at 1:02pm   4 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes creationhelper The sidebar of the wp-admin don't workClosed   Torfa - Multi-Concept Agency Theme   Updated September 7, 2019 at 12:39pm   8 Most recent comment from Neuron Themes:Hi Sonia,I highly agree that you pay for support, but you don't pay for further customization and Gutenberg is not compatible with Torfa, it is clearly mention.- https://prnt.sc/p31a9rKind Regard ... S_concept Breadcrumbs on posts (blog) pageClosed   Arteon — Multi-Purpose WordPress Theme   Updated September 7, 2019 at 12:18pm   2 Most recent comment from Neuron Themes:Hi,Is that your front page? If it is they wont show up, since there can't be a breadcrumb on the first page.Kind Regards Mark C Title/BreadcrumbClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 7, 2019 at 12:17pm   3 Most recent comment from Neuron Themes:Hi Mcollyns,Maybe you're looking for hero instead, please hide the hero and see if that's the option you're looking.The numbers looks quite strange, have you updated to 2.0?You can chec ... davidgilman Can't change title to a logoClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 7, 2019 at 11:44am   4 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Tobias Portfolio Hover Mobile / TabletClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 6, 2019 at 9:03am   15 Most recent comment from Neuron Themes:Hi Tobias,I am sorry for the late reply.Yes, that was the question, is there any Custom JavaScript that I have added in your panel or not? So we can check what actually is going on.Kind Regards auppa Plug-in installation errorClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated September 5, 2019 at 12:49pm   10 Most recent comment from Neuron Themes:Hi Anaïs,Okay good to know, feel free to ask for anything you need lorojo I need help to installClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 5, 2019 at 12:45pm   2 Most recent comment from Neuron Themes:Hi Lorojo,We can continue the discussion in the other ticketKind Regards riccardogola custom fontClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 5, 2019 at 12:44pm   2 Most recent comment from Neuron Themes:Hi,There are some predefined fonts and colors that are set from Elementor global settigns, you can either disable them or change them.1) Disable: https://prnt.sc/p26txw2) Change: https://prnt.sc/p26u ... lorojo I need help to start Metro PortfólioClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 5, 2019 at 12:36pm   2 Most recent comment from Neuron Themes:Hi Lorojo,This video explains how you can install the theme and import any of the layouts.- https://www.youtube.com/watch?v=v21EJUGLkbESo, after importing the demos, you should assign your front page ... Lucas Falcao ApostropheClosed   Thorium - Portfolio for Freelancers   Updated September 4, 2019 at 12:44pm   6 Most recent comment from Neuron Themes:Hi,I am sorry for the late reply, somehow I am not able to open the video. Can you please try any other font family and see if the issue persist? Kind Regards laghelli Menu doesn't work in some pagesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 3, 2019 at 1:46pm   6 Most recent comment from Neuron Themes:Hi Kelly,Well, I could not figure it completely, but it should depend on the content of the website, as soon as I find why I will let you know.There could be any element that was overflowing the cont ... David Bartusch Error Istallinging WPBakery Page Builder(Visual Composer)Closed   Proton - Minimal Portfolio Theme   Updated September 3, 2019 at 9:42am   2 Most recent comment from Neuron Themes:Hi David,Yes, the case should be WPBakery Page Builder. Can you please try to install the following WPBakery Page Builder that I will attach it here.Feel free to ask for anything you need.Kind Regards