Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

verophotoart Error installing themeClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 25, 2020 at 2:46pm   2 Most recent comment from Neuron Themes:Hi,Can you please check the following article, it has to do with the servery memory limits.- https://www.wpkube.com/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/Feel free to ask f ... friesemk Image carouselsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 25, 2020 at 2:26pm   4 Most recent comment from Neuron Themes:Hi Katie,You're right, that's what you need to do to have random images.Check also the basic gallery, if that is suitable it has the option for orderby.Feel free to ask for anything you need ... Morgane Tubiana Hide linesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 23, 2020 at 9:27am   10 Most recent comment from Neuron Themes:You're welcome anytimeKind Regards achupik43 PortfolioClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 23, 2020 at 9:24am   2 Most recent comment from Neuron Themes:Hi,Can you please go to Settings > Permalinks and click save changes, that will flush the permalinks.Kind Regards mariagil230586 LANGUAGE TRANSLATEClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated April 23, 2020 at 9:03am   2 Most recent comment from Neuron Themes:Hi,You can try any of the multingual plugins, Kyoto is fully compatible with all of them.One that I would suggest is the Polylang plugin.- https://wordpress.org/plugins/polylang/Kind Regards Radomir iOS ProblemClosed   Soma - Creative WooCommerce Theme   Updated April 22, 2020 at 12:47pm   2 Most recent comment from Neuron Themes:Hi Radomir,There's a loading that we use, but it seems to fail when going back, we could not find any perfect solution on that, except disabling that loading in iOS devices. @supports (-webkit-to ... nllort blogClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 21, 2020 at 3:14pm   5 Most recent comment from Neuron Themes:Hi Nllort,Can you please provide me with your wp-admin, In the home page I am seeing a portfolio.- https://www.nuriallort.com/studio/Kind Regards Gabriel change menu of homeClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated April 21, 2020 at 2:47pm   4 Most recent comment from Neuron Themes:Hi Gabriel,Sorry for the late reply.1) To change the width of the section, please click on the navigator and click the section of header.Navigator: https://prnt.sc/s3ds6cWidth:  https://prnt.sc/s3d ... Morgane Tubiana different color hoverClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 21, 2020 at 2:25pm   4 Most recent comment from Neuron Themes:You're welcome anytime, feel free to ask for anything you need Kind Regards Morgane Tubiana Mobile mode with elementorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 21, 2020 at 2:25pm   4 Most recent comment from Neuron Themes:You're welcome anytime, feel free to ask for anything you needKind Regards borjabmv TEXT CHAINS WITHOUT TRANSLATIONClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated April 21, 2020 at 2:22pm   4 Most recent comment from Neuron Themes:Hi,The strings are fully translatable, the plugin simply allows you to translate the strings.I don't know if there's another way to translate them except editing the files in the child theme ... felix schwimmer activation of pluginsClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated April 20, 2020 at 4:24pm   2 Most recent comment from Neuron Themes:Hi Felix,Please talk to your host providers and tell them about this issue, it should be related with the hosting permissions.Kind Regards EtienneRozenblad Link telephone number & e-mail address in footerClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated April 20, 2020 at 3:42pm   2 Most recent comment from Neuron Themes:Hi,Please add for the e-mail address. mailto:[email protected] For the phone. tel:+1234567890Kind Regards EtienneRozenblad Use /projects/. page as normal page (template)Closed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated April 20, 2020 at 3:32pm   2 Most recent comment from Neuron Themes:Hi Etienne,For the portfolio you need a custom plugin to remove the prefix. - https://wordpress.org/plugins/remove-cpt-base/You  can install the following plugin, it will allow you to add duplicate ... EtienneRozenblad Delete slugsClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated April 20, 2020 at 3:32pm   2 Most recent comment from Neuron Themes:Hi Etienne,For the pages you can remove it by going at attributes of the pages. If the parent page is not appearing, you can wait a while(Gutenberng known issue) or install a plugin to disable gutenbe ...