Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

mustafa93 Elementor single product not applyingClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 9, 2020 at 11:46am   6 Most recent comment from Neuron Themes:Hi Mustafa,As you can see, you have pointed multiple templates to the same category, please point only a template to category, using multiple templates can cause the issue.Kind Regards charlottepaviot Website managementClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 9, 2020 at 11:42am   2 Most recent comment from Neuron Themes:Hi Charlie,Unfortunately, I don't believe if that's possibleYou can check it here.- https://superbwebsitebuilders.com/how-to-switch-from-wordpress-to-wix/It may help you.Kind Regards charlottepaviot Image sizeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 9, 2020 at 11:40am   4 Most recent comment from Neuron Themes:Hi,There is no specific size on that, it all depends on the container width, you can use the full width or boxed. I can suggest you to use the thumbnail resizer and put them correctly, so all the ima ... dejanhren Contact page - Google MapsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 9, 2020 at 11:36am   7 Most recent comment from Neuron Themes:You're welcome anytime, feel free to ask for anything you needKind Regards David McGowan Responsiveness to VideosClosed   Mango - Portfolio for Creative   Updated April 9, 2020 at 9:10am   4 Most recent comment from Neuron Themes:Glad to know you're welcome anytimeKind Regards Michael Mørck Problems with picures etc.Closed   Bifrost - Simple Portfolio WordPress Theme   Updated April 8, 2020 at 7:06pm   2 Most recent comment from Neuron Themes:Hi Michael,I am very sorry for the late reply, we're a bit limited on this time of pandemic We hope that you're safe.Sorry for the misunderstanding.We use an element called posts, via that ... flowerz MegamenuClosed   Arteon — Multi-Purpose WordPress Theme   Updated April 8, 2020 at 5:54pm   2 Most recent comment from Neuron Themes:Hi Flowerz,I am very sorry for the late reply, we're a bit limited on this time of pandemic We hope that you're safe.Unfortunately, that is not achievable, that's the only way for that ... flowerz Portfolio Thumbnail PhotoClosed   Arteon — Multi-Purpose WordPress Theme   Updated April 8, 2020 at 10:34am   2 Most recent comment from Neuron Themes:Hi Flowerz,I am very sorry for the late reply.Actually the thumbnail option is there as well. Please scroll down in the options of the Posts.- https://prnt.sc/rvbvv0Kind Regards bahoe portfolio - more columnsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 8, 2020 at 9:52am   4 Most recent comment from Neuron Themes:Hi Bahoe,You are welcome anytime, I hope you're safe from this pandemic. If you want to know how it calculates, simply divide the 100 with 8.100/8 = 12.5 .single-portfolio .masonry .selector { � ... Nisage Proton - upload images in galleriesClosed   Proton - Minimal Portfolio Theme   Updated April 8, 2020 at 9:47am   3 Most recent comment from Neuron Themes:Glad to know Nisage,Feel free to ask for anything you need.Kind Regards tiffdesignlimited Header & Footer on Search result templateClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated April 8, 2020 at 9:23am   6 Most recent comment from Neuron Themes:You're welcome anytime, feel free to ask for anything you need.Kind Regards liquidjigsaw Out-of-date WooCommerce template filesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 7, 2020 at 4:54pm   2 Most recent comment from Neuron Themes:Hi,Can you please update Bifrost to the latest version, we have already taken care of that version of WooCommerce.- https://prnt.sc/ruv8qpYou can read more about the update.- https://neuronthemes.tic ... liquidjigsaw Error when tyring to use CustomizerClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 7, 2020 at 4:51pm   4 Most recent comment from Neuron Themes:Glad to know, feel free to ask for anything you need.Kind Regards tdharvey Recommended Plugin Warning MessageClosed   Proton - Minimal Portfolio Theme   Updated April 7, 2020 at 4:40pm   32 Most recent comment from Neuron Themes:Hi,Unfortunately, we don't take further customization.I can suggest you the guys at Codeable, they work for amazing prices and they're highly professional.Kind Regards em_fergie User issuesClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated April 7, 2020 at 3:53pm   2 Most recent comment from Neuron Themes:Hi Emma,I am very sorry for the late reply, I hope for an understanding in these times. We hope that you and your family are safe from this pandemic.Can you please provide me with an URL, so I can che ...