Public Tickets
cmarclos
The Content Area Was Not Found in My Page...Closed
Bifrost - Simple Portfolio WordPress Theme
Updated March 18, 2020 at 1:14pm
5
Most recent comment from Neuron Themes:Hi,Please go to Appearance > Customize > Header > Layout, change the type from default to template, a new field below will appear where you can select which template you want to use.After that, please ...
Jakob
Portfolio Error "Must call the_content function ..."Closed
Bifrost - Simple Portfolio WordPress Theme
Updated March 18, 2020 at 1:12pm
6
Most recent comment from Neuron Themes:Hi Jakob,This is connected with your hosting permissions, so how you can solve and not face this issue again?Whenever this appears, please switch to WordPress editor and click publish, that will make ...
Sush
Single Portfolio images ProblemClosed
Proton - Minimal Portfolio Theme
Updated March 18, 2020 at 11:59am
21
Most recent comment from Neuron Themes:You are welcome anytime Sush.Kind Regards
missymooreuk
Mini Cart Link in HeaderClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 18, 2020 at 11:50am
2
Most recent comment from Neuron Themes:Hi Rachel,That seems to be an Elementor PRO element, we can't exactly give support for that item, since it is not built from us.Can you please provide me with your wp-admin, make sure to tick pri ...
Maximilian Prinz
Showing only available variationsClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 18, 2020 at 11:34am
2
Most recent comment from Neuron Themes:Hi Maximilian,Empty attributes should not display on the product page and you should not be able to save empty attributes either;
Link to image: https://cld.wthms.co/b2o6RQ
How are you adding them to ...
fabflow5
InstallClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 18, 2020 at 11:32am
2
Most recent comment from Neuron Themes:Hi Fabio,Please check if the folder is already there, if not. You can read more into the following article, it explains how the issue can be removed.- https://www.wpbeginner.com/wp-tutorials/how-to-fi ...
astsprofil
demo contentClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 16, 2020 at 9:17pm
2
Most recent comment from Neuron Themes:Hi,After activating the theme, make sure to install and activate all required plugins at Appearance > Install Plugins(if that doesn't appear, it means that you have installed and activated all re ...
maevaetrema
Theme activation erreur 500Closed
Bifrost - Simple Portfolio WordPress Theme
Updated March 16, 2020 at 9:14pm
2
Most recent comment from Neuron Themes:Hi,Is there anything that I can help?Kind Regards
ANGEL RUIZ
speedClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 16, 2020 at 9:13pm
4
Most recent comment from Neuron Themes:You are very welcome Angel, I hope you all the best and take care on these hard times.Let me know if I can help you with anything else.Kind Regards
Karina
Font in the headingsClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 16, 2020 at 12:49pm
4
Most recent comment from Neuron Themes:Hi Karina,I am very sorry for the late reply, I hope for understanding in these times, I hope you and your family are safe.Please add as following:
h6 {
text-transform: none;
}If you want to r ...
missymooreuk
shop style animationClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 16, 2020 at 10:55am
2
Most recent comment from Neuron Themes:Hi,Is that so? It seems like the wow.js, a library that we use for animations does not work properly. Can you please try to add the following style in Custom CSS, it will target only the firefox.
@sup ...
lifenautjoe
Can't change the footer to a template footer.Closed
Torfa - Multi-Concept Agency Theme
Updated March 16, 2020 at 10:38am
2
Most recent comment from Neuron Themes:Hi,
I am very sorry for the late reply, I hope for understanding in these times, I hope you and your family are safe.There's an known issue, which happens time to time. Can you please check if yo ...
Sparkdeath324
Product ImageClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 16, 2020 at 10:27am
2
Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply, I hope for understanding in these times, I hope you and your family are safe.Do you mean its height is too large or the width of image?There are several options ...
Samia Arafa
Theme functionningClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 14, 2020 at 3:42pm
9
Most recent comment from Neuron Themes:You're welcome anytimeKind Regards
astreashq
Add to cart foregoes choosing optionsClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated March 12, 2020 at 12:17pm
2
Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply.Have you tried setting the default variation? That should work even from the add to cart.- https://prnt.sc/rf9nhhKind Regards