Public Tickets
shihmin0514
Vertical Portfolio V8Closed
Bifrost - Simple Portfolio WordPress Theme
Updated March 27, 2020 at 12:27pm
13
Most recent comment from Neuron Themes:You're welcome anytime, feel free to ask for anything you needKind Regards
emanuela
A SERIOUS PROBLEMClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 27, 2020 at 12:26pm
13
Most recent comment from Neuron Themes:Hi Emanuela,Glad to know, feel free to ask for anything you need.Kind Regards
philschorr
Search ResultsClosed
Arteon — Multi-Purpose WordPress Theme
Updated March 27, 2020 at 12:15pm
4
Most recent comment from Neuron Themes:You're welcome anytime, feel free to ask for anything you need.Kind Regards
dignityy
ResolutionClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 27, 2020 at 12:14pm
8
Most recent comment from Neuron Themes:No worries, you're welcome anytime.Kind Regards
alvaroreyesacebal
Getting errors when importing templatesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 26, 2020 at 5:59pm
10
Most recent comment from alvaroreyesacebal:Ok, you can close this ticket.
royaldodo974
Impossible to install the themeClosed
Torfa - Multi-Concept Agency Theme
Updated March 26, 2020 at 1:43pm
4
Most recent comment from Neuron Themes:Hi,I am very sorry for your experience with Torfa, we highly believe that there was a misunderstanding. The plugin works without any problem with Elementor or any other plugin.You could write us here ...
Addy
Elementor plugin gives this errorClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 25, 2020 at 9:09pm
9
Most recent comment from Neuron Themes:Hi Addy,I am sorry for the late reply, I really hope for an understanding in these times.Unfortunately, you can not edit the archive pages directly. You can create pages that represents the categories ...
oliverlancaster
lightbox displayClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 25, 2020 at 8:46pm
4
Most recent comment from Neuron Themes:Hi,I am sorry for the late reply, I really hope for an understanding in these times.Please edit that posts element and go to the style options.- http://prntscr.com/rms6vyFeel free to ask for anything ...
lecantin
product categories filter like portfolioClosed
Arteon — Multi-Purpose WordPress Theme
Updated March 25, 2020 at 2:17pm
6
Most recent comment from Neuron Themes:Hi Lecantin,That is on the shop page, while you create your shop page with Elementor, please edit the posts element and you'll have the options there.Kind Regards
holaworld
Neuron Elements - Instagram TokenClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 25, 2020 at 1:18pm
6
Most recent comment from Neuron Themes:Hi Dmitri,Sure, feel free to ask for anything you need.Kind Regards
jmorganthall
Logo Not UpdatingClosed
Arteon — Multi-Purpose WordPress Theme
Updated March 24, 2020 at 12:41pm
2
Most recent comment from Neuron Themes:Hi,Please check in the page settings, there may be the logo uploaded there. Remove it there and it will inherit the logo from the Customizer.Kind Regards
charlottepaviot
Column Overview bug + Hover questionClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 24, 2020 at 12:07pm
19
Most recent comment from Neuron Themes:Hi Charlie,Please change as following.- https://prnt.sc/rlub7oChange the height for example to 4 and margin-top to -2px, that will balance the strike through.Kind Regards
lecantin
add to cart iconClosed
Arteon — Multi-Purpose WordPress Theme
Updated March 24, 2020 at 11:39am
4
Most recent comment from Neuron Themes:Hi,Unfortunately, that is not possibleFeel free to ask for anything you need.Kind Regards
Michael Giles
Changing color of crossed out menu itemsClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 23, 2020 at 5:04pm
4
Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
luia
no social icon in headerClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 23, 2020 at 1:50pm
2
Most recent comment from Neuron Themes:Hi Luia,In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign ...