Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

Hilario_del_Vaso Portfolio item side V2Closed   Kyoto - Innovative Portfolio Theme for Creatives   Updated July 9, 2020 at 7:49am   2 Most recent comment from Neuron Themes:Hi Hilario,That's quite strange, have you installed and activated all required plugins? I have exported the template, so you can import it again and.How to Import Templates? Go to Templates > Sa ... Jrzdetailstudio Import demos not working properly.Closed   Bifrost - Simple Portfolio WordPress Theme   Updated July 8, 2020 at 9:05am   2 Most recent comment from Neuron Themes:Hi,Unfortunately, the images are not included in the demo importer, we've mention it on the item description of Bifrost.Feel free to ask for anything that you need.Kind Regards charlottepaviot Responsiveness Tablet modeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 7, 2020 at 4:22pm   17 Most recent comment from Neuron:Hi Charlotte,Your logo is too big, so you need to add a higher top distance, because if we add an z-index maximal number to logo then the main menu will be invisible.- http://prntscr.com/tdixzbFeel ... KochJ custom elementor header template won't showClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 7, 2020 at 8:14am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes cmarclos I want to know how I can change the text of the "SHOW MORE"Closed   Bifrost - Simple Portfolio WordPress Theme   Updated July 6, 2020 at 4:51pm   4 Most recent comment from Neuron Themes:Hi C,Unfortunately, the loading... is hardcoded It's added directly on the JavaScript.Until we fix it on the upcoming update, I can fix it for you.Kind Regards edwardced Coding issues - missing social icons after menuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 6, 2020 at 4:40pm   2 Most recent comment from Neuron Themes:Hi,That's part of the header template, please read below more for the header templates and how they can be edited.In the theme you can either use the header that comes as default where you can up ... MSchu Visual Composer for PortfolioClosed   Proton - Minimal Portfolio Theme   Updated July 6, 2020 at 4:39pm   2 Most recent comment from Neuron Themes:Hi,Of course, all the pages or posts can be edited with Visual Composer.Check more on the link below.- https://visualcomposer.com/help/settings/custom-post-types/Feel free to ask for anything you nee ... Florian Post White bar at the end of the footerClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 6, 2020 at 4:38pm   2 Most recent comment from Neuron Themes:Hi Florian,Can you please tell me in which page that is happening and the browser that you're using?- https://prnt.sc/tcvc7pKind Regards cmarclos "Back to Portfolio" linkClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 6, 2020 at 4:37pm   2 Most recent comment from Neuron Themes:Hi C,Please go to Appearance > Customize > Portfolio > Portfolio Item, there you can find the Back to Portfolio button.Kind Regards Ahmad Mango Transparant MenuClosed   Mango - Portfolio for Creative   Updated July 6, 2020 at 11:30am   6 Most recent comment from Neuron:Hi Ahmad,Please add the following style in Appearance > Customize > Additional CSS, it will fix it. footer {     background-color: #e3e3e345; }Feel free to ask anything you need.Kind Regards Himanshu002 Cannot import demo contentClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated July 6, 2020 at 9:46am   2 Most recent comment from Neuron:Hi Himanshu,Demo Importer is with placeholder photos not with real photos. So you can ignore the log and continue the work. If u want to edit the header there is a guide.In the theme you can either us ... edwardced Upload failedClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 6, 2020 at 9:36am   2 Most recent comment from Neuron:Hi Edward,You're trying to install the whole package, please extract that file and upload only bifrost.zip.Also you can download directly the Installable Zip File from ThemeForest and upload only ... chi recommend products on cart pageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 3, 2020 at 9:03am   4 Most recent comment from Neuron:Hi.Now we've provide a CSS code to hide it. Please use the following code to Appearance > Customize > Additional CSS .woocommerce-cart .cart-collaterals {     display: none; }Feel free to as ... Véronique Mongeot neuron elements not workingClosed   Dendrite - Creative Portfolio Theme   Updated July 2, 2020 at 8:21am   7 Most recent comment from Neuron Themes:Hi Veronique,I am very sorry, I believe there was a server issue which lead to all this.I have accepted the refund request.Kind Regards forumcreative The preview could not be loadedClosed   Arteon — Multi-Purpose WordPress Theme   Updated June 30, 2020 at 11:47am   2 Most recent comment from Neuron Themes:Hi Simon,The blog cannot be edited directly, you need to create a page and then add the posts element onto it.Kind Regards