Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

semvision Hamburger menu breakpointClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated May 26, 2020 at 8:59am   6 Most recent comment from Neuron Themes:You're welcome anytime, feel free to ask for anything you needKind Regards Larahb Error 500 while trying to import demo dataClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated May 25, 2020 at 6:01pm   2 Most recent comment from Neuron Themes:Hi Larahb,The error 500 comes usually from low server settings.PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_inp ... ANGEL RUIZ update woocommerceClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 24, 2020 at 4:14pm   2 Most recent comment from Neuron Themes:Hi Angel,Sure, feel free to update to 4.1.1.If you want to check about the backup, please check on this link.- https://neuronthemes.com/backup-restore-wordpress-website-updraftplus/Feel free to ask f ... CarlWilhelm Variable copyright year in footerClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 22, 2020 at 10:31pm   2 Most recent comment from Neuron Themes:Hi Carl,There's a quicker solution for that, you can create a footer template and assign it for all pages.Go to Saved Templates > Footer and create a new template.You can add is a shortcode eleme ... ANGEL RUIZ 2ºLANGUAGE WEBClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 22, 2020 at 12:44pm   4 Most recent comment from Neuron Themes:You're welcome anytime Kind Regards ANGEL RUIZ FILE NAMEClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 22, 2020 at 12:44pm   4 Most recent comment from Neuron Themes:You're welcome anytimeKind Regards Anthony part of the topic and elements of woocommerce are not translatedClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 21, 2020 at 3:31pm   14 Most recent comment from Neuron Themes:Thank you very muchFeel free to ask for anything you need.Kind Regards Ron Hoskens Margins on mobile devicesClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated May 21, 2020 at 2:30pm   4 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Ron Hoskens breadcrumbClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated May 21, 2020 at 2:10pm   5 Most recent comment from Neuron Themes:I am very glad to know Ron, feel free to ask for anything you need.Kind Regards Marta Theme caducatedClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 21, 2020 at 2:05pm   4 Most recent comment from Neuron Themes:Hi Marta,This has to do with your hosting, please see the link below.- https://www.wpkube.com/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/You can also talk with the host providers ... nicktod Catergory in Media galleriesClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated May 21, 2020 at 1:35pm   2 Most recent comment from Neuron Themes:Hi Nick,Please go to WP Dashboard > Media > Media Categories.- https://prnt.sc/sl3lnjAfter that, you'll be able to add them for each query.Feel free to ask for anything you need.Kind Regards epiplaneagrammi Elementor (Neuron) Gallery can't add Image to CategoryClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated May 21, 2020 at 1:24pm   6 Most recent comment from Neuron Themes:Hi,They seem to be working alright(filters function).- https://prnt.sc/sl3chf- https://prnt.sc/sl3clmPlease take a look into this article, it will explain how you'll be able to translate custom t ... aysuuu Blog MetroClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated May 20, 2020 at 1:25pm   13 Most recent comment from Neuron Themes:Hi Aysu,I am very sorry about it, we'll work into finding a better solution.Feel free to ask for anything you need.Kind Regards serif slider revolutionClosed   Amartha - Modern Elementor WooCommerce Theme   Updated May 20, 2020 at 1:13pm   3 Most recent comment from Neuron Themes:Hi Serif,Glad to know, feel free to ask for anything you need.Kind Regards KochJ .neuron-fixed-alignment-right​ does mot work on tablet/mobileClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 20, 2020 at 1:07pm   2 Most recent comment from Neuron Themes:Hi Koch,That's strange, we'll have a brief look in 2.1.0, I believe the update will come in the weekend of this week.- https://prnt.sc/skdtoyKind Regards