Public Tickets
Gosia
Issue with Contact Form Display on Mobile
Ellada - Elegant Photography Theme
Updated 2 weeks ago
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
Gosia
Issue with Contact Form Display on Mobile
Ellada - Elegant Photography Theme
Updated 3 weeks ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Gosia
Assistance Needed: Issue with Interactive Posts Section on Safari MobileClosed
Ellada - Elegant Photography Theme
Updated 3 weeks ago
8
Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need.
Kind Regards
Gosia
Assistance Needed: Issue with Phone Number Display on Safari MobileClosed
Ellada - Elegant Photography Theme
Updated January 27, 2025 at 7:21pm
8
Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need.
Kind Regards
Gosia
Assistance Required: Issue with Contact Form Display on MobileClosed
Ellada - Elegant Photography Theme
Updated January 23, 2025 at 7:19am
4
Most recent comment from Gosia:Hello Support Team,
I hope this message finds you well. I wanted to kindly follow up regarding my issue, as I haven't received a response in over a week. Could you please assist me with this? You ...
Gosia
The icons didn't importClosed
Ellada - Elegant Photography Theme
Updated December 9, 2024 at 1:52pm
7
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
andyl75
lack of controlClosed
Ellada - Elegant Photography Theme
Updated November 10, 2024 at 9:48pm
12
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just fixed the issue. You set the menu to be hidden, so I undid that setting by going to the Nav Menu widget > Adv ...
Ana-Teodora
side menu for the websiteClosed
Ellada - Elegant Photography Theme
Updated April 1, 2024 at 2:29am
7
Most recent comment from Neuron:Hi @Ana-Teodora,I am very sorry for the late reply, we were not working on the weekend.I've just added the Side Header template on your entire site, can you please take a look at it?For more, ple ...
RalphJa
ProblemClosed
Ellada - Elegant Photography Theme
Updated September 22, 2023 at 6:39am
13
Most recent comment from Neuron:Hi,I'm so sorry to hear about the loss of your dog.The Showcase Home demo page is already imported on your site, please take a look at it.- https://ralphjauss.com/showcase-home/Feel free to ask ...
mgallego00
License Verification ErrorClosed
Ellada - Elegant Photography Theme
Updated September 7, 2023 at 8:48am
2
Most recent comment from Neuron:Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
christizax
site is blockedClosed
Ellada - Elegant Photography Theme
Updated August 7, 2023 at 1:42pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
meixin
Theme setupClosed
Ellada - Elegant Photography Theme
Updated July 19, 2023 at 11:17am
2
Most recent comment from Neuron:Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
maxime
Installation problemsClosed
Ellada - Elegant Photography Theme
Updated July 17, 2023 at 1:25pm
15
Most recent comment from Neuron:The issue was that the SVG icon of the menu was missing from the import, so I just had to add it and everything looks alright now.Please let me know if you need help with anything else.You can take a ...
brettykins
InstallationClosed
Ellada - Elegant Photography Theme
Updated March 28, 2023 at 12:48am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Dunja
installation fails -due to missing stylesheet.cssClosed
Ellada - Elegant Photography Theme
Updated March 2, 2023 at 9:09am
2
Most recent comment from Neuron:Hi Dunja,
Please take a look at the following article on how to solve the issue.
- https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Feel free ...