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Public Tickets

Gosia Issue with Contact Form Display on MobileClosed   Ellada - Elegant Photography Theme   Updated February 5, 2025 at 11:14am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... Gosia Issue with Contact Form Display on MobileClosed   Ellada - Elegant Photography Theme   Updated January 30, 2025 at 2:48pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Gosia Assistance Needed: Issue with Interactive Posts Section on Safari MobileClosed   Ellada - Elegant Photography Theme   Updated January 28, 2025 at 10:53pm   8 Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need. Kind Regards Gosia Assistance Needed: Issue with Phone Number Display on Safari MobileClosed   Ellada - Elegant Photography Theme   Updated January 27, 2025 at 7:21pm   8 Most recent comment from Neuron:You're welcome anytime, feel free to ask for anything you need. Kind Regards Gosia Assistance Required: Issue with Contact Form Display on MobileClosed   Ellada - Elegant Photography Theme   Updated January 23, 2025 at 7:19am   4 Most recent comment from Gosia:Hello Support Team, I hope this message finds you well. I wanted to kindly follow up regarding my issue, as I haven't received a response in over a week. Could you please assist me with this? You ... Gosia The icons didn't importClosed   Ellada - Elegant Photography Theme   Updated December 9, 2024 at 1:52pm   7 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... andyl75 lack of controlClosed   Ellada - Elegant Photography Theme   Updated November 10, 2024 at 9:48pm   12 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. I've just fixed the issue. You set the menu to be hidden, so I undid that setting by going to the Nav Menu widget > Adv ... Ana-Teodora side menu for the websiteClosed   Ellada - Elegant Photography Theme   Updated April 1, 2024 at 2:29am   7 Most recent comment from Neuron:Hi @Ana-Teodora,I am very sorry for the late reply, we were not working on the weekend.I've just added the Side Header template on your entire site, can you please take a look at it?For more, ple ... RalphJa ProblemClosed   Ellada - Elegant Photography Theme   Updated September 22, 2023 at 6:39am   13 Most recent comment from Neuron:Hi,I'm so sorry to hear about the loss of your dog.The Showcase Home demo page is already imported on your site, please take a look at it.- https://ralphjauss.com/showcase-home/Feel free to ask ... mgallego00 License Verification ErrorClosed   Ellada - Elegant Photography Theme   Updated September 7, 2023 at 8:48am   2 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards christizax site is blockedClosed   Ellada - Elegant Photography Theme   Updated August 7, 2023 at 1:42pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards meixin Theme setupClosed   Ellada - Elegant Photography Theme   Updated July 19, 2023 at 11:17am   2 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards maxime Installation problemsClosed   Ellada - Elegant Photography Theme   Updated July 17, 2023 at 1:25pm   15 Most recent comment from Neuron:The issue was that the SVG icon of the menu was missing from the import, so I just had to add it and everything looks alright now.Please let me know if you need help with anything else.You can take a ... brettykins InstallationClosed   Ellada - Elegant Photography Theme   Updated March 28, 2023 at 12:48am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Dunja installation fails -due to missing stylesheet.cssClosed   Ellada - Elegant Photography Theme   Updated March 2, 2023 at 9:09am   2 Most recent comment from Neuron:Hi Dunja, Please take a look at the following article on how to solve the issue. - https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error Feel free ...