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Public Tickets

andyl75 lack of control   Ellada - Elegant Photography Theme   Updated 2 weeks ago   12 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. I've just fixed the issue. You set the menu to be hidden, so I undid that setting by going to the Nav Menu widget > Adv ... Ana-Teodora side menu for the websiteClosed   Ellada - Elegant Photography Theme   Updated April 1, 2024 at 2:29am   7 Most recent comment from Neuron:Hi @Ana-Teodora,I am very sorry for the late reply, we were not working on the weekend.I've just added the Side Header template on your entire site, can you please take a look at it?For more, ple ... RalphJa ProblemClosed   Ellada - Elegant Photography Theme   Updated September 22, 2023 at 6:39am   13 Most recent comment from Neuron:Hi,I'm so sorry to hear about the loss of your dog.The Showcase Home demo page is already imported on your site, please take a look at it.- https://ralphjauss.com/showcase-home/Feel free to ask ... mgallego00 License Verification ErrorClosed   Ellada - Elegant Photography Theme   Updated September 7, 2023 at 8:48am   2 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards christizax site is blockedClosed   Ellada - Elegant Photography Theme   Updated August 7, 2023 at 1:42pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards meixin Theme setupClosed   Ellada - Elegant Photography Theme   Updated July 19, 2023 at 11:17am   2 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards maxime Installation problemsClosed   Ellada - Elegant Photography Theme   Updated July 17, 2023 at 1:25pm   15 Most recent comment from Neuron:The issue was that the SVG icon of the menu was missing from the import, so I just had to add it and everything looks alright now.Please let me know if you need help with anything else.You can take a ... brettykins InstallationClosed   Ellada - Elegant Photography Theme   Updated March 28, 2023 at 12:48am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Dunja installation fails -due to missing stylesheet.cssClosed   Ellada - Elegant Photography Theme   Updated March 2, 2023 at 9:09am   2 Most recent comment from Neuron:Hi Dunja, Please take a look at the following article on how to solve the issue. - https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error Feel free ... simonehow Import not workingClosed   Ellada - Elegant Photography Theme   Updated February 20, 2023 at 10:53am   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... simonehow Import and menuClosed   Ellada - Elegant Photography Theme   Updated February 20, 2023 at 10:52am   6 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend.Very glad to know, please let me know if you still need help.Feel free to ask for anything you need. Kind Regards ursulinke2 Theme is brokenClosed   Ellada - Elegant Photography Theme   Updated February 7, 2023 at 9:09pm   4 Most recent comment from Neuron:Hi,I've just fixed the issues, can you pleas take a look at your site?Feel free to ask for anything you need.Kind Regards Vincent Abrams Refund RequestClosed   Ellada - Elegant Photography Theme   Updated February 3, 2023 at 1:24pm   2 Most recent comment from Neuron:Hi Vincent, Can you please be more specific about what issues are you facing, if you could provide me with your wp-admin, I would be very glad to help you to solve the issues you're having? Feel ... Vincent Abrams Can't upload theme. Missing CssClosed   Ellada - Elegant Photography Theme   Updated February 1, 2023 at 11:03pm   3 Most recent comment from Neuron:Hi Vincent,I'm sorry for the late reply,Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Sylah Installation problemsClosed   Ellada - Elegant Photography Theme   Updated January 29, 2023 at 11:41pm   15 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards