Hi, I just buy the Ellada template :) When I install it, it asks me to enter a code, but there is no place to enter it. So, I tried to install the neuron plugin first and it just crash all my Wordpress. I had to completely reinstall Wordpress.
Do you have a plugin or something else working to properly install the theme?
Glad to know that you solved it, about the demo importer, if you could provide me with a user that I can log into your site, it would be great, so I need the URL of the site, username, and password.
You can also create a user for me using our email: [email protected]
Sorry for the late reply, it's the weekend and we're working only part-time.
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.
As we're doing our best to help you, can we kindly ask you to improve the rate on ThemeForest as it is really harming the product, thanks for understanding,
Hi,
I just buy the Ellada template :)
When I install it, it asks me to enter a code, but there is no place to enter it.
So, I tried to install the neuron plugin first and it just crash all my Wordpress. I had to completely reinstall Wordpress.
Do you have a plugin or something else working to properly install the theme?
Thx a lot
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
Glad to know that you solved it, about the demo importer, if you could provide me with a user that I can log into your site, it would be great, so I need the URL of the site, username, and password.
You can also create a user for me using our email: [email protected]
Feel free to ask for anything you need.
Kind Regards
Hi,
Sorry for the late reply, it's the weekend and we're working only part-time.
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.
As we're doing our best to help you, can we kindly ask you to improve the rate on ThemeForest as it is really harming the product, thanks for understanding,
Feel free to ask for anything you need.
Kind Regards
Hi,
I've just reset your site and re-imported the demo data, please take a look at it.
Feel free to ask for anything you need.
Kind Regards