Public Tickets
Wiktor
Problem with demo importClosed
Kotona - Software and App Landing
Updated December 30, 2025 at 2:07pm
10
Most recent comment from Neuron:Hi Wiktor,
I am very sorry for the late reply, we were not working on the weekend.
Please find below an updated version of the Neuron Builder plugin that will solve the issue with the Testimonial Caro ...
johan294
Kotona theme broken without any changes & hidden title visibleClosed
Kotona - Software and App Landing
Updated September 15, 2024 at 11:00am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
themrpark
demo importClosed
Kotona - Software and App Landing
Updated July 29, 2024 at 10:25am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Martin Čop
InformationClosed
Kotona - Software and App Landing
Updated December 18, 2023 at 8:47am
8
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
We would really love to help you solve the issues, but we saw that you requested a refund, do you still want to use the them ...
zjacasey
Shop Page Price Not Changing CurrencyClosed
Kotona - Software and App Landing
Updated November 28, 2023 at 9:21am
5
Most recent comment from Neuron:Hi,Very glad to know that you managed to solve the issue, feel free to ask for anything you need.If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help ...
zjacasey
Transparent HeaderClosed
Kotona - Software and App Landing
Updated November 20, 2023 at 9:54am
4
Most recent comment from Neuron:Hi Zak,I've attached the Header template, please import it by going to Dashboard > Templates > Add New > Import Template.Feel free to ask for anything you need.Kind Regards
Cole
Cart not workingClosed
Kotona - Software and App Landing
Updated June 20, 2023 at 10:08pm
12
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Aluuka
Theme upload ErrorClosed
Kotona - Software and App Landing
Updated May 8, 2023 at 9:29pm
4
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that af ...
Mulbah Media
Side Header Not ShowingClosed
Kotona - Software and App Landing
Updated April 30, 2023 at 1:40am
4
Most recent comment from Neuron:Hi Joel,
I've just fixed the issue, please take a look at it now.Feel free to ask for anything you need.
Kind Regards
AmerClear
Demo ContentClosed
Kotona - Software and App Landing
Updated April 18, 2023 at 12:45am
8
Most recent comment from Neuron:Hi Amer,I am very sorry for the late reply, we were not working on the weekend.
I was able to import the demo on the first try, it's possible that the issue was due to a technical problem or erro ...
jthiboutot
Header not workingClosed
Kotona - Software and App Landing
Updated February 2, 2023 at 11:28pm
7
Most recent comment from Neuron:I've already fixed that, please check the other ticket.Kind Regards
jthiboutot
Header crash while elementor pro is activeClosed
Kotona - Software and App Landing
Updated February 2, 2023 at 11:24pm
6
Most recent comment from Neuron:Hi,Oh, sorry I didn't notice that, please take a look at it as I've just fixed that issue.Feel free to ask for anything you need.Kind Regards
jthiboutot
Neuron Builder are not compatible with elementor proClosed
Kotona - Software and App Landing
Updated February 2, 2023 at 11:06pm
5
Most recent comment from Neuron:Hi,Sorry for the late reply,I've just checked your site and the Neuron Builder plugin was working alright with the Elementor Pro version, the header, and all content was displaying alright, and t ...
boce99
Neuron Bilder ProblemClosed
Kotona - Software and App Landing
Updated November 10, 2022 at 1:02am
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://we.tl/t-1jMgaVRjzk
Feel free to ask fo ...
giorgi
how to put object on the textClosed
Kotona - Software and App Landing
Updated October 12, 2022 at 11:20pm
2
Most recent comment from Neuron:Hi,So sorry for the late reply, somehow I've missed your ticket.You can see that the images that are displaying on hover are uploaded on the Dashboard (At Dashboard > Media), so in the text of ...