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Public Tickets

devphnompenh sticky header not workClosed   Torfa - Multi-Concept Agency Theme   Updated November 6, 2020 at 5:02pm   2 Most recent comment from Neuron:Hi, Please go and edit the pages and at header options please make sure that you've set them to inherit from the theme style. - https://prnt.sc/verkic Feel free to ask for anything you need. Kin ... soup_studio Elementor doesn't work with Neuron Core pluginClosed   Torfa - Multi-Concept Agency Theme   Updated September 28, 2020 at 8:13am   2 Most recent comment from Neuron Themes:Hi,I am very sorry the late reply, we did not work on the weekend.That is happening due to the low settings of the server, please talk to your host providers and tell them to do the changes below.PHP ... Chris Menu not showing in left header templateClosed   Torfa - Multi-Concept Agency Theme   Updated July 22, 2020 at 8:31am   3 Most recent comment from Neuron:Hi Chris,In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assig ... KIMWENG87 portfolio galleryClosed   Torfa - Multi-Concept Agency Theme   Updated June 9, 2020 at 4:36pm   2 Most recent comment from Neuron Themes:Hi,Please go to Appearance > One Click Demo importer and import the demo, so after that everything will be ready for use.Kind Regards harshangr Delete parts in URLClosed   Torfa - Multi-Concept Agency Theme   Updated May 7, 2020 at 1:55pm   4 Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you needKind Regards bartlewis Neuron Core Plugin?Closed   Torfa - Multi-Concept Agency Theme   Updated March 31, 2020 at 7:46pm   2 Most recent comment from Neuron Themes:Hi,The plugin is bundled in the theme, you can find it at Appearance > Install Plugins.Feel free to ask for anything you need.Kind Regards royaldodo974 DOESN'T WORKClosed   Torfa - Multi-Concept Agency Theme   Updated March 27, 2020 at 1:57pm   2 Most recent comment from Neuron Themes:Hi,I have already accepted your refund.Kind Regards royaldodo974 Impossible to install the themeClosed   Torfa - Multi-Concept Agency Theme   Updated March 26, 2020 at 1:43pm   4 Most recent comment from Neuron Themes:Hi,I am very sorry for your experience with Torfa, we highly believe that there was a misunderstanding. The plugin works without any problem with Elementor or any other plugin.You could write us here ... lifenautjoe Can't change the footer to a template footer.Closed   Torfa - Multi-Concept Agency Theme   Updated March 16, 2020 at 10:38am   2 Most recent comment from Neuron Themes:Hi, I am very sorry for the late reply, I hope for understanding in these times, I hope you and your family are safe.There's an known issue, which happens time to time. Can you please check if yo ... Plasticface FormClosed   Torfa - Multi-Concept Agency Theme   Updated February 22, 2020 at 1:56pm   2 Most recent comment from Neuron Themes:Hi Toni,Sorry for the late reply.I have prepared you the Elementor template, so you can simply insert it on your website as template.How to Import Templates? Go to Templates > Saved Templates.Click th ... estudionoma Neuron Core - Elementor pluginClosed   Torfa - Multi-Concept Agency Theme   Updated February 18, 2020 at 9:20am   12 Most recent comment from Neuron Themes:Hi,Please ask it here. You may have the same issues with other themes as well, since it is on your server.- https://themeforest.net/refund_requests/newKind Regards harshangr contact formClosed   Torfa - Multi-Concept Agency Theme   Updated January 23, 2020 at 10:16am   8 Most recent comment from Neuron Themes:Hi,Unfortunately we cannot include a PRO version into a theme, since the Elementor team does not allow it. But, you don't need Elementor PRO to have all the features that are being used in Torfa. ... mara fradella saving without publishingClosed   Torfa - Multi-Concept Agency Theme   Updated January 22, 2020 at 8:55am   2 Most recent comment from Neuron Themes:Hi Mara,You can enable coming soon or maintenance mode that no one would be able to see except you.Feel free to ask for anything you need.Kind Regards harshangr Hero section background imageClosed   Torfa - Multi-Concept Agency Theme   Updated January 20, 2020 at 6:35pm   4 Most recent comment from Neuron Themes:You're welcome anytime, feel free to ask for anything you needKind Regards Galen Leith Overlay Menu Font and Color CustomizationClosed   Torfa - Multi-Concept Agency Theme   Updated November 14, 2019 at 9:53am   4 Most recent comment from Neuron Themes:Hi Galen, Please hover onto button Edit with Elementor and see if there appears a header template. https://prnt.sc/ppaaad Simply click on the hamburger when the Elementor opens and you'll be ab ...