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Public Tickets

budimir_knezevic Elementor doesn't workClosed   Torfa - Multi-Concept Agency Theme   Updated March 11, 2024 at 11:25am   7 Most recent comment from Neuron:Hi,I've just updated the Neuron Core plugin to the latest version (1.0.2), and the issue is gone, can you please take a look at your site now?If you like our theme or the support, please leave us ... Chris Help!Closed   Torfa - Multi-Concept Agency Theme   Updated July 15, 2022 at 9:25pm   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, and currently, I'm on holiday, so please expect a delay in response. I've already responded to that ticket, please take a look at it.Feel free to ask ... Rafael Matera Elementor & Neuron Core PluginClosed   Torfa - Multi-Concept Agency Theme   Updated July 5, 2022 at 9:11am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Andrea Balzano Editing the templateClosed   Torfa - Multi-Concept Agency Theme   Updated October 28, 2021 at 12:43pm   76 Most recent comment from Neuron:Hi Andrea,Have you found anything, is the site loading alright now?Feel free to ask for anything you need.Kind Regards pierreee1 Elementor not loadingClosed   Torfa - Multi-Concept Agency Theme   Updated August 31, 2021 at 8:28am   20 Most recent comment from Neuron:Hi Ibrahim,We're sorry but support and updates are not included in free packages.Warmest Regards,NeuronThemes pierreee1 Template bordersClosed   Torfa - Multi-Concept Agency Theme   Updated July 27, 2021 at 1:54pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Stefan Aichholzer Old version of WooCommerceClosed   Torfa - Multi-Concept Agency Theme   Updated May 25, 2021 at 4:14pm   4 Most recent comment from Neuron Themes:Hi Stefan,We have just released version 1.1.5, make sure to update itKind Regards blueprintfilm Portfolio OrganisationClosed   Torfa - Multi-Concept Agency Theme   Updated January 19, 2021 at 5:16pm   2 Most recent comment from Neuron Themes:Hi,1) To order you can use the following plugin.- https://wordpress.org/plugins/simple-custom-post-order/2) If the size of the thumbnail is larger than the actual size of the image it can't be ... ohsocoy Core Plugin Elementor ProblemClosed   Torfa - Multi-Concept Agency Theme   Updated January 8, 2021 at 12:12pm   4 Most recent comment from Neuron:Hi,Sorry for the late reply,I've just installed a fresh copy of the Neuron Core plugin to your website, and now the editor is working alright.Feel free to ask for anything you need.Kind Regards Pietro Floris Primary and links colorClosed   Torfa - Multi-Concept Agency Theme   Updated December 10, 2020 at 10:18am   6 Most recent comment from Neuron:Hi Pietro,I've added some CSS code at Appearance > Customize > Additional CSS, can you please go and check it now and tell me if that's alright.Feel free to ask for anything you need.Kind Re ... devphnompenh sticky header not workClosed   Torfa - Multi-Concept Agency Theme   Updated November 6, 2020 at 5:02pm   2 Most recent comment from Neuron:Hi, Please go and edit the pages and at header options please make sure that you've set them to inherit from the theme style. - https://prnt.sc/verkic Feel free to ask for anything you need. Kin ... soup_studio Elementor doesn't work with Neuron Core pluginClosed   Torfa - Multi-Concept Agency Theme   Updated September 28, 2020 at 8:13am   2 Most recent comment from Neuron Themes:Hi,I am very sorry the late reply, we did not work on the weekend.That is happening due to the low settings of the server, please talk to your host providers and tell them to do the changes below.PHP ... Chris Menu not showing in left header templateClosed   Torfa - Multi-Concept Agency Theme   Updated July 22, 2020 at 8:31am   3 Most recent comment from Neuron:Hi Chris,In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assig ... KIMWENG87 portfolio galleryClosed   Torfa - Multi-Concept Agency Theme   Updated June 9, 2020 at 4:36pm   2 Most recent comment from Neuron Themes:Hi,Please go to Appearance > One Click Demo importer and import the demo, so after that everything will be ready for use.Kind Regards harshangr Delete parts in URLClosed   Torfa - Multi-Concept Agency Theme   Updated May 7, 2020 at 1:55pm   4 Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you needKind Regards