Public Tickets
kkapiga
Removing padding on mobileClosed
Bifrost - Simple Portfolio WordPress Theme
Updated July 30, 2019 at 9:15am
4
Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Robthijs
Exclude theme styling for pluginClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated July 29, 2019 at 9:03am
2
Most recent comment from Neuron Themes:Hi Rob,I am sorry for the late reply, we don't work on the weekend. Glad to know that you like the Elementor and our theme, feel free to ask for anything you need.Unfortunately, that is not part ...
bastihansen
Error 503 Service UnavailableClosed
Arteon — Multi-Purpose WordPress Theme
Updated July 28, 2019 at 4:37pm
2
Most recent comment from Neuron Themes:Hi,
There can be many reasons why it's throwing a error 503, can you please try these two steps.
1) Update the PHP version to 7 or higher.
2) Increase the maximum execution time of your server.
...
Hardik Bulsara
Cannot activate themeClosed
Bifrost - Simple Portfolio WordPress Theme
Updated July 28, 2019 at 4:23pm
4
Most recent comment from Neuron Themes:Good to know, you are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
Neuron ...
Geeorggy
Fatal ErrorClosed
Thorium - Portfolio for Freelancers
Updated July 27, 2019 at 11:50am
4
Most recent comment from Neuron Themes:You can simply go in your ftp server and remove the plugin Elementor PRO, the plugins are located in public_html > wordpress > wp-content > plugins > elementor-pro.Kind Regards
kschorn
Portfolio home page categoriesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated July 26, 2019 at 8:26pm
6
Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
kkapiga
Underlined linksClosed
Bifrost - Simple Portfolio WordPress Theme
Updated July 26, 2019 at 6:32pm
8
Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
amandaelychen
NeuronCore PluginClosed
Bifrost - Simple Portfolio WordPress Theme
Updated July 26, 2019 at 12:37pm
8
Most recent comment from Neuron Themes:Hi,Actually the plugin is already installed and activated. http://prntscr.com/okdkwkYou can import the demo content and start building your website from the existing pages. http://prntscr.com/okdlbcM ...
Jay
Unable to active itClosed
Arteon — Multi-Purpose WordPress Theme
Updated July 25, 2019 at 11:59am
2
Most recent comment from Neuron Themes:Hi Jay,The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin(Element Pack), not the license of Arteon. We have purchased an exte ...
kschorn
Add image or logo to headerClosed
Bifrost - Simple Portfolio WordPress Theme
Updated July 25, 2019 at 11:47am
2
Most recent comment from Neuron Themes:Hi,It seems like you're using the default header not the header built with Elementor. To check how the header can be build with Elementor, please watch the following videos.- Video URLAs for that ...
postdatabcn
permalinksClosed
Bifrost - Simple Portfolio WordPress Theme
Updated July 25, 2019 at 11:46am
6
Most recent comment from Neuron Themes:Hi,I am sorry for the late reply. Can you please provide me with your wp-admin, I will have a quick look and remove the prefix, I will explain the procedure what I did.Kind Regards
marco
BifrostClosed
Bifrost - Simple Portfolio WordPress Theme
Updated July 24, 2019 at 9:42am
4
Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
renomoto
Updated Version of themClosed
Bifrost - Simple Portfolio WordPress Theme
Updated July 24, 2019 at 9:17am
2
Most recent comment from Neuron Themes:Hey,Make sure to install and activate the newer version of the Neuron Core too, simply remove it and install it again from Appearance > Install > Plugin.- http://prntscr.com/ojbamvHome Portfolio Metr ...
dcg627
Elementor not working on Portfolio post typeClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated July 23, 2019 at 2:45pm
14
Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need
NikkiGardner
my Elementor licenceClosed
Arteon — Multi-Purpose WordPress Theme
Updated July 23, 2019 at 12:36pm
2
Most recent comment from Neuron Themes:Hi,The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin(Element Pack), not the license of Arteon. We have purchased an extended ...