Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

shiftychris69 TranslationsClosed   Amartha - Modern Elementor WooCommerce Theme   Updated October 29, 2019 at 4:06pm   14 Most recent comment from Neuron Themes:Hi,Sorry for the late reply. If you see any file that is within templates or woocommerce directory you can easily grab that and paste into the same directory as the main theme to the child theme, that ... danielxiang Lightbox Global Settings in ElementorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 29, 2019 at 3:05pm   5 Most recent comment from Neuron Themes:Hi,Unfortunately that cannot be achieved, the different parent hierarchy works only for pages not for custom post types(in this case portfolio), you can have only the same.Kind Regards CoManStudios Pop not showingClosed   Torfa - Multi-Concept Agency Theme   Updated October 28, 2019 at 5:56pm   4 Most recent comment from Neuron Themes:Hi,Good to know and thanks for sharing it with us, feel free to ask for anything you needKind Regards Jeroen unable to edit themeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 28, 2019 at 5:54pm   2 Most recent comment from Neuron Themes:Hi Jeroen,In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assi ... Hanna Implementing Portfolio Item layoutClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated October 28, 2019 at 5:31pm   2 Most recent comment from Neuron Themes:Hi Hanna, Actually the options should appear there, but please make sure that you have installed and activated all required plugins, they can be found at Appearance > Install Plugins. If still does no ... Hanna Portfolio galleryClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated October 28, 2019 at 5:30pm   2 Most recent comment from Neuron Themes:Hi Hanna,I am very sorry for the late reply, we were not working on the weekend.Please make sure to install and activate the plugin Advanced Custom Fields Repeater, that can be found to Appearance > I ... emanuela viewing gallery from smartphoneClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 28, 2019 at 2:48pm   24 Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply, we were not working on the weekend.Okay, I'm sorry. Let me know if I can help you on anything.Kind Regards dumbmage Medium BlogClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 28, 2019 at 2:13pm   2 Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply, we were not working on the weekend.1) You need to assign that home page as front page at Settings > Reading.2) Please go to Appearance > Customize > Footer > So ... guruduttr Bifrost-theme-elementor-cannot-editClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 28, 2019 at 10:50am   6 Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply, we were not working on the weekend.Yes, increasing execution time will make the change.Feel free to ask for anything you need.Kind Regards zeincorp can't find pluginsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 28, 2019 at 10:47am   2 Most recent comment from Neuron Themes:Hi,Please go to Appearance > Install Plugins and from there you'll be able to install all the plugins.Feel free to ask for anything you need. wundurer Portfolio Thumbnail HoverClosed   Proton - Minimal Portfolio Theme   Updated October 28, 2019 at 10:22am   4 Most recent comment from Neuron Themes:You're welcome anytime, feel free to ask for anything you needKind Regards ActionArtists Changing Porfolio Element Query OrderClosed   Dendrite - Creative Portfolio Theme   Updated October 26, 2019 at 1:32pm   4 Most recent comment from Neuron Themes:Good to know, feel free to ask for anything you needKind Regards angiemorais TranslationsClosed   Amartha - Modern Elementor WooCommerce Theme   Updated October 24, 2019 at 9:45am   4 Most recent comment from Neuron Themes:Hi,I have translated these strings, please check it again.- https://prnt.sc/pngtzyKind Regards angiemorais Link Hover EffectClosed   Amartha - Modern Elementor WooCommerce Theme   Updated October 24, 2019 at 9:39am   15 Most recent comment from Neuron Themes:Hi,Simply hover onto Edit with Elementor and edit your footer template. https://prnt.sc/pngpqoWhere you added the nav menu element, press onto that and the options will appear, on the style tab you&# ... norwid3 Grid Masonry doesn't workClosed   Dendrite - Creative Portfolio Theme   Updated October 23, 2019 at 7:16pm   2 Most recent comment from Neuron Themes:Hi,Can you please try to update the plugin WPBakery Page Builder, I will attach here the latest version, please let me know if the issue is gone after the update.Kind Regards