Public Tickets
sewerynjaromin
DEMO NOT WORKING
Kanik - Minimal Digital Agency WordPress Theme
Updated 6 hours ago
4
Most recent comment from sewerynjaromin:You can restore everything from scratch, but please - if you can, prepare all the templates for me because as you can see, they must be mixed up - thank you and let me know when it's ready
mytailorisrich
License Verification
Kanik - Minimal Digital Agency WordPress Theme
Updated 13 hours ago
3
Most recent comment from mytailorisrich:Sorry for anwsering so late. Everything ok, close this ticket, please
mytailorisrich
Home from theme not working
Kanik - Minimal Digital Agency WordPress Theme
Updated 14 hours ago
1
Most recent comment from mytailorisrich:Hi. I've just import the kanik site and the home isn't working as is in the demo page. I get this js error Uncaught TypeError: Failed to execute 'observe' on 'IntersectionObs ...
Papeda
licence
Kanik - Minimal Digital Agency WordPress Theme
Updated 14 hours ago
1
Most recent comment from Papeda:Hi, is it possible to create the WP site with this template on a different hosting server and domain before transfering to another hosting and domain with the same licence?
romanobstuder
Warning...
Kanik - Minimal Digital Agency WordPress Theme
Updated 16 hours ago
8
Most recent comment from romanobstuder:Hi again and thank you very much for supplying the new version of Neuron Builder.This is now installed, however the warning still shows.Regards Romano
abdullahe33
I can not get the license to be validated
Kanik - Minimal Digital Agency WordPress Theme
Updated 2 days ago
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask ...
Ashley
Template wont load
Kanik - Minimal Digital Agency WordPress Theme
Updated 1 week ago
4
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on and fix these issues of the demo importer.
Feel free to ask for anything you need.
Kind Regards
jimbodlrg
License verification. Unable to enable Neuron Builder license verification through Envato.
Kanik - Minimal Digital Agency WordPress Theme
Updated 1 week ago
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin (1.1.0.2), install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/n ...
jimbodlrg
License Verification Enable the Neuron Builder License Verfication through Envato, the verification will unlock various features of the theme.
Kanik - Minimal Digital Agency WordPress Theme
Updated 1 week ago
2
Most recent comment from Neuron:
Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
Ahmed Hasan
I would like a refund I bought kanik theme but its of no use for me please refund my money
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 weeks ago
2
Most recent comment from Neuron:Hi,
If you have already decided not to use the Kanik, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free t ...
TheGeekUnique
Header / Footer issues
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 weeks ago
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
ugedafita
license verification
Kanik - Minimal Digital Agency WordPress Theme
Updated September 12, 2025 at 12:23pm
13
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
zeyykilic
License Activation Issue with Kanik Theme & Refund Request for Kanik Theme
Kanik - Minimal Digital Agency WordPress Theme
Updated September 1, 2025 at 12:14pm
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
romanobstuder
single Product in the shop
Kanik - Minimal Digital Agency WordPress Theme
Updated August 29, 2025 at 11:57pm
3
Most recent comment from romanobstuder:https://dev-augustlaube-07.pantheonsite.io/
URL (DEV): https://dev-augustlaube-07.pantheonsite.io
Admin: https://dev-augustlaube-07.pantheonsite.io/wp-admin
User: Romano Studer
User Mail: romano.st ...
mama07
License verification
Kanik - Minimal Digital Agency WordPress Theme
Updated August 13, 2025 at 12:33pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards