Public Tickets
Dave
I see no theme templates
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 hours ago
16
Most recent comment from Neuron:Hi,
The issue that you dont see the demo pages is that you're using an very old version of Elementor 3.8.1 which was released back in November 2022, and the theme is made with the latest version ...
manager477
When I validate the licence key of the theme error comes
Kanik - Minimal Digital Agency WordPress Theme
Updated 1 week ago
2
Most recent comment from Neuron:
Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
varintrujas
WANT TO REMOVE A THING IN THE MENU
Kanik - Minimal Digital Agency WordPress Theme
Updated 1 week ago
7
Most recent comment from varintrujas:Hello,Sorry, we don´t understand each other.. I dont mean this menu. The menu that I want to change, is when you entry in the portfolio pages, and in each projecto you have the button menu/name of th ...
romanobstuder
Demo Import not working
Kanik - Minimal Digital Agency WordPress Theme
Updated 2 weeks ago
7
Most recent comment from Neuron:Hi,
I've just fixed that in another ticket, please check it.
Feel free to ask for anything you need.
Kind Regards
TeseoWebDesign
Portfolio Kanik doesn't work
Kanik - Minimal Digital Agency WordPress Theme
Updated 2 weeks ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
21ninjas
Cannot activate license
Kanik - Minimal Digital Agency WordPress Theme
Updated 2 weeks ago
4
Most recent comment from Neuron:Hi,
I've just logged into your site and saw that you were using an old version of the Neuron Builder plugin (1.0.9.2), while we've released today the 1.1.0 version, I've just updated it ...
nangarstudio
API Response Forbidden
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 weeks ago
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
99uid
Theme Issues
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 weeks ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
devhelenkalany
API TOKEN STILL NOT ACTIVATING MY KANIK THEME! CANT ACTIVATE NEURON BUILDER AND IMPORT DEMO
Kanik - Minimal Digital Agency WordPress Theme
Updated February 27, 2025 at 9:54am
2
Most recent comment from Neuron:Hi,
We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate ...
devhelenkalany
API TOKEN NOT ACTIVATING MY THEME
Kanik - Minimal Digital Agency WordPress Theme
Updated February 27, 2025 at 9:54am
2
Most recent comment from Neuron:Hi,
We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate ...
aureus_studio
Imposible activate theme
Kanik - Minimal Digital Agency WordPress Theme
Updated February 27, 2025 at 9:28am
6
Most recent comment from aureus_studio:As i said in the other ticket i want to refund this one too. Thanks
SecureENT
email subscription
Kanik - Minimal Digital Agency WordPress Theme
Updated February 26, 2025 at 7:28pm
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-bu ...
Abdessamad Azil
License Verification
Kanik - Minimal Digital Agency WordPress Theme
Updated February 21, 2025 at 2:23pm
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
TeseoWebDesign
Animated title
Kanik - Minimal Digital Agency WordPress Theme
Updated February 19, 2025 at 11:23am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Abdessamad Azil
Logo image
Kanik - Minimal Digital Agency WordPress Theme
Updated February 11, 2025 at 7:28pm
4
Most recent comment from Neuron:Hi Abdessamad and Tamiera,
Thank you both for being part of our community!
Abdessamad, I’m glad to hear that you were able to resolve the issue by changing "Site Logo" to "Image." If you need any fu ...