Public Tickets
Abdessamad Azil
License Verification
Kanik - Minimal Digital Agency WordPress Theme
Updated 14 hours ago
4
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
kellylgray
Installing the theme
Kanik - Minimal Digital Agency WordPress Theme
Updated 2 days ago
6
Most recent comment from kellylgray:Added you
TeseoWebDesign
Animated title
Kanik - Minimal Digital Agency WordPress Theme
Updated 2 days ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
romanobstuder
Demo Import not working
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 days ago
5
Most recent comment from Neuron:Hi,
Sorry for the late reply,
I can't reach your site, can you please take a look at it?
https://prnt.sc/kN8Y8fl34Lsv
You can take a look at the following article on how to deactivate the theme a ...
aureus_studio
Imposible activate theme
Kanik - Minimal Digital Agency WordPress Theme
Updated 1 week ago
4
Most recent comment from Neuron:Hi,
If you still want to continue to use the Kanik theme, can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Ki ...
Abdessamad Azil
Logo image
Kanik - Minimal Digital Agency WordPress Theme
Updated 1 week ago
4
Most recent comment from Neuron:Hi Abdessamad and Tamiera,
Thank you both for being part of our community!
Abdessamad, I’m glad to hear that you were able to resolve the issue by changing "Site Logo" to "Image." If you need any fu ...
Oddy
Unable to activate the theme
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 weeks ago
4
Most recent comment from Neuron:No, you're good to go.
When you install the theme and its required plugins, you need to activate the Neuron Builders license and import the demo data. That's all you need to do before starti ...
Patrick
Demo import installationClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 weeks ago
2
Most recent comment from Neuron:We've already responded to your other ticket, please check it.
Kind Regards
Patrick
reinstallation
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 weeks ago
2
Most recent comment from Neuron:Hi,
Sorry for the late reply, it's the weekend and we're working only part-time.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free ...
Shandra
License verification
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 weeks ago
2
Most recent comment from Neuron:
Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
Luca Dicorato
Refund
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 weeks ago
2
Most recent comment from Neuron:Hi Luca,
Can you please be more specific, is there anything you need to know?
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything ...
DesignTribu
Elementor is working only with basic permalinksClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 weeks ago
3
Most recent comment from Neuron:Hi,
The "Not Found" error when setting WordPress permalinks to "Post Name" is a common issue, and it usually occurs because the server's .htaccess file isn't properly configured or isn' ...
pascale29
Can't translate portfolio pagesClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated January 15, 2025 at 1:23pm
8
Most recent comment from Neuron:Hi Youssef,
Can you please let us know which theme you are using so we can help you?
We can also suggest one of our other themes.
Please create a new ticket or reach us via email at: info@neuronthemes ...
varintrujas
responsiveClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated January 13, 2025 at 4:46pm
11
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
household1
plugin not foundClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated January 10, 2025 at 10:42pm
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes