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Public Tickets

bigmouthmediasg Demo Instillation   Kanik - Minimal Digital Agency WordPress Theme   Updated 16 hours ago   5 Most recent comment from Neuron:Hi, I'm getting this error when reaching your dashboard: https://prnt.sc/sqzo4fFqU7fe Can you please check your administrator's email for the error logs and attach them here? Feel free to as ... romanobstuder Warning on front page   Kanik - Minimal Digital Agency WordPress Theme   Updated 2 days ago   5 Most recent comment from Neuron:Very glad to know you found a solution. You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with t ... Dave I see no theme templates   Kanik - Minimal Digital Agency WordPress Theme   Updated 1 week ago   32 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. I've just added the overlay menu, now you can edit it by going to the homepage > hover over the Edit with Elementor but ... romanobstuder WooCommerce Error message   Kanik - Minimal Digital Agency WordPress Theme   Updated 1 week ago   4 Most recent comment from Neuron:Hi, I'm so sorry for the late reply. We missed your ticket somehow. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plug ... Nicolas The templates are broken or completely missing   Kanik - Minimal Digital Agency WordPress Theme   Updated May 26, 2025 at 11:16am   3 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for any ... SecureENT scrolling text on landing page   Kanik - Minimal Digital Agency WordPress Theme   Updated May 20, 2025 at 12:29am   6 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. I've just checked it again, also in other devices in my office and the scrolling text looks as excepted. Can you please ... blackspirit Activation issue   Kanik - Minimal Digital Agency WordPress Theme   Updated May 19, 2025 at 3:30pm   13 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... romanobstuder WooCommerce in Kanik   Kanik - Minimal Digital Agency WordPress Theme   Updated May 15, 2025 at 1:03am   2 Most recent comment from Neuron:Hi, You can add the Search Form widget in the Archive template of the shop page. Please check the following article on how to set up the Search Form widget. https://docs.neuronthemes.com/article/315-s ... 99uid Theme Issues   Kanik - Minimal Digital Agency WordPress Theme   Updated May 15, 2025 at 12:57am   8 Most recent comment from Neuron:Hi, I've just sent you the images, please check your email, and search for [email protected] Feel free to ask for anything you need. Kind Regards aimsocialh license   Kanik - Minimal Digital Agency WordPress Theme   Updated May 14, 2025 at 10:59pm   11 Most recent comment from Neuron:Hi, With wp-admin, I meant the login details (username and password). You can also create a user for me using the following email: [email protected] Kind Regards manager477 When I validate the licence key of the theme error comesClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated March 27, 2025 at 1:26am   2 Most recent comment from Neuron:  Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards alvaro garcia WANT TO REMOVE A THING IN THE MENUClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated March 24, 2025 at 1:35am   7 Most recent comment from alvaro garcia:Hello,Sorry, we don´t understand each other.. I dont mean this menu. The menu that I want to change, is when you entry in the portfolio pages, and in each projecto you have the button menu/name of th ... romanobstuder Demo Import not workingClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated March 22, 2025 at 1:17am   7 Most recent comment from Neuron:Hi, I've just fixed that in another ticket, please check it. Feel free to ask for anything you need. Kind Regards TeseoWebDesign Portfolio Kanik doesn't workClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated March 21, 2025 at 2:01am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards 21ninjas Cannot activate licenseClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated March 18, 2025 at 10:23pm   4 Most recent comment from Neuron:Hi, I've just logged into your site and saw that you were using an old version of the Neuron Builder plugin (1.0.9.2), while we've released today the 1.1.0 version, I've just updated it ...