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Public Tickets

DesignTribu Elementor is working only with basic permalinksClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated January 28, 2025 at 8:20pm   3 Most recent comment from Neuron:Hi, The "Not Found" error when setting WordPress permalinks to "Post Name" is a common issue, and it usually occurs because the server's .htaccess file isn't properly configured or isn' ... pascale29 Can't translate portfolio pagesClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated January 15, 2025 at 1:23pm   8 Most recent comment from Neuron:Hi Youssef, Can you please let us know which theme you are using so we can help you? We can also suggest one of our other themes. Please create a new ticket or reach us via email at: info@neuronthemes ... alvaro garcia responsiveClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated January 13, 2025 at 4:46pm   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... household1 plugin not foundClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated January 10, 2025 at 10:42pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes SecureENT Comments not showingClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated January 9, 2025 at 9:52pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... SecureENT Menu for mobile PhonesClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated January 6, 2025 at 10:31pm   8 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes dedadi ActivateClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated January 6, 2025 at 10:02pm   16 Most recent comment from Neuron:Hi, We're sorry for your experience with our Kanik theme, if you still want to give the theme a try, please let us know so we can help you. Feel free to ask for anything you need. Kind Regards pascale29 Menu missing on tablet and mobileClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated December 30, 2025 at 1:39pm   4 Most recent comment from Neuron:Very glad to know you found the solution. If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes SecureENT MENU DISAPPEAREDClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated December 28, 2024 at 1:48pm   22 Most recent comment from Neuron:Hi, Sorry for the late reply, Please check the following free cache plugins: WP Super Cache W3 Total Cache LiteSpeed Cache Cache Enabler Breeze Autoptimize Hyper Cache Comet Cache Feel free to ask for ... pierrebyr Portfolio Slider Disappeared After Update - Replaced by White SpaceClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated December 23, 2024 at 10:22am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... SecureENT HOME LINK IN BLOG POSTClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated December 20, 2024 at 9:11pm   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... SecureENT MENU OUT OF ADJUSTMENTClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated December 19, 2024 at 10:33pm   13 Most recent comment from Neuron:Hi, I saw that the hamburger icon was missing on the mobile header, so I've just added it and you can open the mobile menu via the icon now. Feel free to ask for anything you need. Kind Regards jepchumbai Cannot Activate LicenseClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated December 19, 2024 at 12:01pm   2 Most recent comment from Neuron:Hi, We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate ... SecureENT menu not showing up on pagesClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated December 16, 2024 at 10:33am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards SecureENT domainClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated December 16, 2024 at 10:33am   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Can you please check the following video tutorial? Feel free to ask for anything you need. Kind Regards