Public Tickets
blackspirit
Activation issueClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated May 19, 2025 at 3:30pm
13
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
romanobstuder
WooCommerce in KanikClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated May 15, 2025 at 1:03am
2
Most recent comment from Neuron:Hi,
You can add the Search Form widget in the Archive template of the shop page.
Please check the following article on how to set up the Search Form widget.
https://docs.neuronthemes.com/article/315-s ...
99uid
Theme IssuesClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated May 15, 2025 at 12:57am
8
Most recent comment from Neuron:Hi,
I've just sent you the images, please check your email, and search for [email protected]
Feel free to ask for anything you need.
Kind Regards
aimsocialh
licenseClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated May 14, 2025 at 10:59pm
11
Most recent comment from Neuron:Hi,
With wp-admin, I meant the login details (username and password).
You can also create a user for me using the following email: [email protected]
Kind Regards
manager477
When I validate the licence key of the theme error comesClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated March 27, 2025 at 1:26am
2
Most recent comment from Neuron:
Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
alvaro garcia
WANT TO REMOVE A THING IN THE MENUClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated March 24, 2025 at 1:35am
7
Most recent comment from alvaro garcia:Hello,Sorry, we don´t understand each other.. I dont mean this menu. The menu that I want to change, is when you entry in the portfolio pages, and in each projecto you have the button menu/name of th ...
romanobstuder
Demo Import not workingClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated March 22, 2025 at 1:17am
7
Most recent comment from Neuron:Hi,
I've just fixed that in another ticket, please check it.
Feel free to ask for anything you need.
Kind Regards
TeseoWebDesign
Portfolio Kanik doesn't workClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated March 21, 2025 at 2:01am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
21ninjas
Cannot activate licenseClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated March 18, 2025 at 10:23pm
4
Most recent comment from Neuron:Hi,
I've just logged into your site and saw that you were using an old version of the Neuron Builder plugin (1.0.9.2), while we've released today the 1.1.0 version, I've just updated it ...
nangarstudio
API Response ForbiddenClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated March 14, 2025 at 11:49pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
devhelenkalany
API TOKEN STILL NOT ACTIVATING MY KANIK THEME! CANT ACTIVATE NEURON BUILDER AND IMPORT DEMOClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated February 27, 2025 at 9:54am
2
Most recent comment from Neuron:Hi,
We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate ...
devhelenkalany
API TOKEN NOT ACTIVATING MY THEMEClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated February 27, 2025 at 9:54am
2
Most recent comment from Neuron:Hi,
We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate ...
aureus_studio
Imposible activate themeClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated February 27, 2025 at 9:28am
6
Most recent comment from aureus_studio:As i said in the other ticket i want to refund this one too. Thanks
SecureENT
email subscriptionClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated February 26, 2025 at 7:28pm
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-bu ...
Abdessamad Azil
License VerificationClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated February 21, 2025 at 2:23pm
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...