Public Tickets
Oddy
Unable to activate the theme
Kanik - Minimal Digital Agency WordPress Theme
Updated February 2, 2025 at 5:30pm
4
Most recent comment from Neuron:No, you're good to go.
When you install the theme and its required plugins, you need to activate the Neuron Builders license and import the demo data. That's all you need to do before starti ...
Patrick
Demo import installationClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated February 2, 2025 at 3:38pm
2
Most recent comment from Neuron:We've already responded to your other ticket, please check it.
Kind Regards
Patrick
reinstallation
Kanik - Minimal Digital Agency WordPress Theme
Updated February 2, 2025 at 3:37pm
2
Most recent comment from Neuron:Hi,
Sorry for the late reply, it's the weekend and we're working only part-time.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free ...
Shandra
License verificationClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated January 30, 2025 at 8:37pm
2
Most recent comment from Neuron:
Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
Luca Dicorato
RefundClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated January 29, 2025 at 9:33pm
2
Most recent comment from Neuron:Hi Luca,
Can you please be more specific, is there anything you need to know?
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything ...
DesignTribu
Elementor is working only with basic permalinksClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated January 28, 2025 at 8:20pm
3
Most recent comment from Neuron:Hi,
The "Not Found" error when setting WordPress permalinks to "Post Name" is a common issue, and it usually occurs because the server's .htaccess file isn't properly configured or isn' ...
pascale29
Can't translate portfolio pagesClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated January 15, 2025 at 1:23pm
8
Most recent comment from Neuron:Hi Youssef,
Can you please let us know which theme you are using so we can help you?
We can also suggest one of our other themes.
Please create a new ticket or reach us via email at: info@neuronthemes ...
varintrujas
responsiveClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated January 13, 2025 at 4:46pm
11
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
household1
plugin not foundClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated January 10, 2025 at 10:42pm
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
SecureENT
Comments not showingClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated January 9, 2025 at 9:52pm
12
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
SecureENT
Menu for mobile PhonesClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated January 6, 2025 at 10:31pm
8
Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
dedadi
ActivateClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated January 6, 2025 at 10:02pm
16
Most recent comment from Neuron:Hi,
We're sorry for your experience with our Kanik theme, if you still want to give the theme a try, please let us know so we can help you.
Feel free to ask for anything you need.
Kind Regards
pascale29
Menu missing on tablet and mobileClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated December 30, 2025 at 1:39pm
4
Most recent comment from Neuron:Very glad to know you found the solution.
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
SecureENT
MENU DISAPPEAREDClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated December 28, 2024 at 1:48pm
22
Most recent comment from Neuron:Hi,
Sorry for the late reply,
Please check the following free cache plugins:
WP Super Cache
W3 Total Cache
LiteSpeed Cache
Cache Enabler
Breeze
Autoptimize
Hyper Cache
Comet Cache
Feel free to ask for ...
pierrebyr
Portfolio Slider Disappeared After Update - Replaced by White SpaceClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated December 23, 2024 at 10:22am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...