Public Tickets
oettammll01
License verification not working – no response after submitting tokenClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated August 6, 2025 at 11:51am
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-bu ...
Jean-Baptiste
Display problemClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated July 23, 2025 at 1:08am
5
Most recent comment from Neuron:Hi Jean,
Sorry for the late reply,
I've just fixed the issues. Please check your site now.
Feel free to ask for anything you need.
Kind Regards
bigmouthmediasg
Demo InstillationClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated July 7, 2025 at 2:46pm
7
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
It requires a verification code to log into your host. Is it possible to disable it until I check the website?
https://prnt. ...
romanobstuder
Warning on front pageClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated June 23, 2025 at 1:09am
5
Most recent comment from Neuron:Very glad to know you found a solution.
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with t ...
Dave
I see no theme templatesClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated June 17, 2025 at 12:55am
32
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just added the overlay menu, now you can edit it by going to the homepage > hover over the Edit with Elementor but ...
romanobstuder
WooCommerce Error messageClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated June 16, 2025 at 11:59pm
4
Most recent comment from Neuron:Hi,
I'm so sorry for the late reply. We missed your ticket somehow.
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plug ...
Nicolas
The templates are broken or completely missingClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated May 26, 2025 at 11:16am
3
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
SecureENT
scrolling text on landing pageClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated May 20, 2025 at 12:29am
6
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just checked it again, also in other devices in my office and the scrolling text looks as excepted.
Can you please ...
blackspirit
Activation issueClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated May 19, 2025 at 3:30pm
13
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
romanobstuder
WooCommerce in KanikClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated May 15, 2025 at 1:03am
2
Most recent comment from Neuron:Hi,
You can add the Search Form widget in the Archive template of the shop page.
Please check the following article on how to set up the Search Form widget.
https://docs.neuronthemes.com/article/315-s ...
99uid
Theme IssuesClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated May 15, 2025 at 12:57am
8
Most recent comment from Neuron:Hi,
I've just sent you the images, please check your email, and search for [email protected]
Feel free to ask for anything you need.
Kind Regards
aimsocialh
licenseClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated May 14, 2025 at 10:59pm
11
Most recent comment from Neuron:Hi,
With wp-admin, I meant the login details (username and password).
You can also create a user for me using the following email: [email protected]
Kind Regards
manager477
When I validate the licence key of the theme error comesClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated March 27, 2025 at 1:26am
2
Most recent comment from Neuron:
Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
alvaro garcia
WANT TO REMOVE A THING IN THE MENUClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated March 24, 2025 at 1:35am
7
Most recent comment from alvaro garcia:Hello,Sorry, we don´t understand each other.. I dont mean this menu. The menu that I want to change, is when you entry in the portfolio pages, and in each projecto you have the button menu/name of th ...
romanobstuder
Demo Import not workingClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated March 22, 2025 at 1:17am
7
Most recent comment from Neuron:Hi,
I've just fixed that in another ticket, please check it.
Feel free to ask for anything you need.
Kind Regards