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Public Tickets

devhelenkalany API TOKEN STILL NOT ACTIVATING MY KANIK THEME! CANT ACTIVATE NEURON BUILDER AND IMPORT DEMOClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated February 27, 2025 at 9:54am   2 Most recent comment from Neuron:Hi, We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate ... devhelenkalany API TOKEN NOT ACTIVATING MY THEMEClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated February 27, 2025 at 9:54am   2 Most recent comment from Neuron:Hi, We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate ... aureus_studio Imposible activate themeClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated February 27, 2025 at 9:28am   6 Most recent comment from aureus_studio:As i said in the other ticket i want to refund this one too. Thanks SecureENT email subscriptionClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated February 26, 2025 at 7:28pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-bu ... Abdessamad Azil License VerificationClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated February 21, 2025 at 2:23pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... TeseoWebDesign Animated titleClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated February 19, 2025 at 11:23am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Abdessamad Azil Logo imageClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated February 11, 2025 at 7:28pm   4 Most recent comment from Neuron:Hi Abdessamad and Tamiera, Thank you both for being part of our community! Abdessamad, I’m glad to hear that you were able to resolve the issue by changing "Site Logo" to "Image." If you need any fu ... Oddy Unable to activate the themeClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated February 2, 2025 at 5:30pm   4 Most recent comment from Neuron:No, you're good to go. When you install the theme and its required plugins, you need to activate the Neuron Builders license and import the demo data. That's all you need to do before starti ... Patrick Demo import installationClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated February 2, 2025 at 3:38pm   2 Most recent comment from Neuron:We've already responded to your other ticket, please check it. Kind Regards Patrick reinstallationClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated February 2, 2025 at 3:37pm   2 Most recent comment from Neuron:Hi, Sorry for the late reply, it's the weekend and we're working only part-time. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free ... Shandra License verificationClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated January 30, 2025 at 8:37pm   2 Most recent comment from Neuron:  Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards Luca Dicorato RefundClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated January 29, 2025 at 9:33pm   2 Most recent comment from Neuron:Hi Luca, Can you please be more specific, is there anything you need to know? You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything ... DesignTribu Elementor is working only with basic permalinksClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated January 28, 2025 at 8:20pm   3 Most recent comment from Neuron:Hi, The "Not Found" error when setting WordPress permalinks to "Post Name" is a common issue, and it usually occurs because the server's .htaccess file isn't properly configured or isn' ... pascale29 Can't translate portfolio pagesClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated January 15, 2025 at 1:23pm   8 Most recent comment from Neuron:Hi Youssef, Can you please let us know which theme you are using so we can help you? We can also suggest one of our other themes. Please create a new ticket or reach us via email at: info@neuronthemes ... alvaro garcia responsiveClosed   Kanik - Minimal Digital Agency WordPress Theme   Updated January 13, 2025 at 4:46pm   11 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ...