Public Tickets
jimbodlrg
License verification. Unable to enable Neuron Builder license verification through Envato.Closed
Kanik - Minimal Digital Agency WordPress Theme
Updated September 29, 2025 at 10:34pm
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin (1.1.0.2), install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/n ...
jimbodlrg
License Verification Enable the Neuron Builder License Verfication through Envato, the verification will unlock various features of the theme.Closed
Kanik - Minimal Digital Agency WordPress Theme
Updated September 29, 2025 at 10:29pm
2
Most recent comment from Neuron:
Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
Ahmed Hasan
I would like a refund I bought kanik theme but its of no use for me please refund my moneyClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated September 16, 2025 at 11:19am
2
Most recent comment from Neuron:Hi,
If you have already decided not to use the Kanik, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free t ...
TheGeekUnique
Header / Footer issuesClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated September 16, 2025 at 11:05am
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
ugedafita
license verificationClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated September 12, 2025 at 12:23pm
13
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
zeyykilic
License Activation Issue with Kanik Theme & Refund Request for Kanik ThemeClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated September 1, 2025 at 12:14pm
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
romanobstuder
single Product in the shopClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated August 29, 2025 at 11:57pm
3
Most recent comment from romanobstuder:https://dev-augustlaube-07.pantheonsite.io/
URL (DEV): https://dev-augustlaube-07.pantheonsite.io
Admin: https://dev-augustlaube-07.pantheonsite.io/wp-admin
User: Romano Studer
User Mail: romano.st ...
mama07
License verificationClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated August 13, 2025 at 12:33pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
oettammll01
License verification not working – no response after submitting tokenClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated August 6, 2025 at 11:51am
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-bu ...
Jean-Baptiste
Display problemClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated July 23, 2025 at 1:08am
5
Most recent comment from Neuron:Hi Jean,
Sorry for the late reply,
I've just fixed the issues. Please check your site now.
Feel free to ask for anything you need.
Kind Regards
bigmouthmediasg
Demo InstillationClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated July 7, 2025 at 2:46pm
7
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
It requires a verification code to log into your host. Is it possible to disable it until I check the website?
https://prnt. ...
romanobstuder
Warning on front pageClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated June 23, 2025 at 1:09am
5
Most recent comment from Neuron:Very glad to know you found a solution.
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with t ...
Dave
I see no theme templatesClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated June 17, 2025 at 12:55am
32
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just added the overlay menu, now you can edit it by going to the homepage > hover over the Edit with Elementor but ...
romanobstuder
WooCommerce Error messageClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated June 16, 2025 at 11:59pm
4
Most recent comment from Neuron:Hi,
I'm so sorry for the late reply. We missed your ticket somehow.
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plug ...
Nicolas
The templates are broken or completely missingClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated May 26, 2025 at 11:16am
3
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...