Public Tickets
mytailorisrich
Recaptcha Handler Error on contact form
Kanik - Minimal Digital Agency WordPress Theme
Updated 22 hours ago
3
Most recent comment from mytailorisrich:Hi, I updated the plugin (it was the same version but I replaced it anyway) but the same error appears: PHP Fatal error: Uncaught Error: Class "NeuronClassesUtils" not found in /XXXXXXXXXXXXXX/wp-c ...
ugedafita
portfolio slug
Kanik - Minimal Digital Agency WordPress Theme
Updated 6 days ago
4
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
mytailorisrich
Change header template on a pageClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 weeks ago
18
Most recent comment from mytailorisrich:Please, update it to solved
mytailorisrich
Ticket not attended to againClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated 3 weeks ago
2
Most recent comment from mytailorisrich:Update to solved
mytailorisrich
Ticket not attended toClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated November 4, 2025 at 9:25am
1
Most recent comment from mytailorisrich:My last reply to ticket 4506532 hasn't been answered since a week. Check it, please
GPalka
Portfolio posts not appearing
Kanik - Minimal Digital Agency WordPress Theme
Updated October 24, 2025 at 2:37pm
2
Most recent comment from Neuron:Hi,
Very glad to know that you managed to solve the issue.
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know a ...
romanobstuder
Warning...
Kanik - Minimal Digital Agency WordPress Theme
Updated October 23, 2025 at 9:19am
12
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
mytailorisrich
Home from theme not working
Kanik - Minimal Digital Agency WordPress Theme
Updated October 16, 2025 at 1:12pm
11
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
sewerynjaromin
DEMO NOT WORKING
Kanik - Minimal Digital Agency WordPress Theme
Updated October 15, 2025 at 2:29pm
12
Most recent comment from Neuron:Sorry, as all emails were in the spam folder, I just checked them now.
Your user has been deleted when I reset your site. Please log in to your site via the user you created for me and add yourself ba ...
mytailorisrich
License VerificationClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated October 8, 2025 at 2:27pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronT ...
Papeda
licenceClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated October 8, 2025 at 1:06pm
9
Most recent comment from Neuron:Yes, it was a CSS line of code that I added through Elementor. You won't have the same problem again.
abdullahe33
I can not get the license to be validatedClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated October 6, 2025 at 12:28am
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask ...
jimbodlrg
License verification. Unable to enable Neuron Builder license verification through Envato.Closed
Kanik - Minimal Digital Agency WordPress Theme
Updated September 29, 2025 at 10:34pm
2
Most recent comment from Neuron:Hi,
I've attached the latest version of the Neuron Builder plugin (1.1.0.2), install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/n ...
jimbodlrg
License Verification Enable the Neuron Builder License Verfication through Envato, the verification will unlock various features of the theme.Closed
Kanik - Minimal Digital Agency WordPress Theme
Updated September 29, 2025 at 10:29pm
2
Most recent comment from Neuron:
Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
Ahmed Hasan
I would like a refund I bought kanik theme but its of no use for me please refund my moneyClosed
Kanik - Minimal Digital Agency WordPress Theme
Updated September 16, 2025 at 11:19am
2
Most recent comment from Neuron:Hi,
If you have already decided not to use the Kanik, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free t ...