Public Tickets
Mulbah Media
How To Make Mouse NormalClosed
AOi - Software & Technology Theme
Updated October 7, 2024 at 9:49am
4
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just removed the cursor just by removing the code in the attached screenshot from the following path: aoi/inc/func ...
arisnoba
Issue with One-Click Play for Vimeo Videos in Video Widget Image OverlayClosed
AOi - Software & Technology Theme
Updated September 26, 2024 at 10:39am
9
Most recent comment from Neuron:Hi,
I've led the issue to the dev team and will get back to you as soon as I get an update.
Feel free to ask for anything you need.
Kind Regards
arisnoba
Request for Update on One-Click Play Issue for Vimeo VideosClosed
AOi - Software & Technology Theme
Updated September 24, 2024 at 11:40am
2
Most recent comment from Neuron:Hi,
I can see that the support team has already responded to your ticket today, can you please check it.
Feel free to ask for anything you need.
Kind Regards
Mulbah Media
Theme Pages Not ImportingClosed
AOi - Software & Technology Theme
Updated September 4, 2024 at 8:08am
4
Most recent comment from Neuron:Hi,I can see that somehow you've managed to import the demo data, are you happy with that import or do you want me to reset your site and re-import the demo data, but notice that after the reset ...
bencom
Missing demo import CTAClosed
AOi - Software & Technology Theme
Updated August 27, 2024 at 9:18am
10
Most recent comment from Neuron:Hi,I really apologize for our late reply in this case, on the other hand, I'm so glad to know that you found a solution.Feel free to ask for anything you need.Kind Regards
laraware
Disabling Fade animationClosed
AOi - Software & Technology Theme
Updated June 3, 2024 at 6:46am
2
Most recent comment from Neuron:Hi @laraware,You can remove the animations by going to edit the containers of the page > go to the Advanced tab > Motion Effects and remove the "Slide Up" effect.- https://prnt.sc/8D9EhKjtricGFeel fr ...
Guid Kirchner
How to get rid of the custom cursor with AOiClosed
AOi - Software & Technology Theme
Updated March 25, 2024 at 2:08pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronT ...
Cesar
ResponsiveClosed
AOi - Software & Technology Theme
Updated March 6, 2024 at 8:37pm
5
Most recent comment from Neuron:Hi,
I'm so sorry for missing this tickets of yours,
I've just improved the responsiveness of your site by adding the following CSS to the Elementor Site Settings and by doing some modificati ...
Cesar
Mobile menu missingClosed
AOi - Software & Technology Theme
Updated February 21, 2024 at 5:01pm
4
Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need.Kind Regards
Guid Kirchner
Can't install neuron plugin, the archive from envato is damagedClosed
AOi - Software & Technology Theme
Updated February 20, 2024 at 5:17pm
3
Most recent comment from Neuron:Very glad to know.You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and ...
ceo641
Issue with mobile menu in "AIO Software & Technology Theme" templateClosed
AOi - Software & Technology Theme
Updated January 5, 2024 at 7:01pm
11
Most recent comment from Neuron:Hi,The team has already accepted your refund.Kind Regards