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Public Tickets

jmrequiso The theme does not load in ElementorClosed   Captura - Photography Portfolio WordPress Theme   Updated September 17, 2024 at 9:00am   11 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please take a look at your site now and let me know if everything's alright.Feel free to ask for anything you nee ... jmrequiso WP 6.6.X is not supportedClosed   Captura - Photography Portfolio WordPress Theme   Updated September 15, 2024 at 11:06am   2 Most recent comment from Neuron:Hi,The Captura theme is fully compatible with WordPress 6.6, you can freely update it, just make sure that you're using the latest version of the Neuron Builder plugin (1.0.9.1). I've attach ... jmrequiso Demo Import does not push throughClosed   Captura - Photography Portfolio WordPress Theme   Updated September 15, 2024 at 10:58am   11 Most recent comment from Neuron:Hi,Sorry for the late reply, it's the weekend and we're working only part-time.I've just fixed the demo importer, can you please take a look at your site now?Feel free to ask for anythi ... Garnett Issues with the themeClosed   Captura - Photography Portfolio WordPress Theme   Updated August 19, 2024 at 8:34am   2 Most recent comment from Neuron:Hi,We're so sorry for the late reply, we were on holiday and we just got back working today, we'll try to cover as much as possible from now on.Can you please add the following CSS at Elemen ... Garnett I cant activate my licenseClosed   Captura - Photography Portfolio WordPress Theme   Updated June 25, 2024 at 12:15pm   2 Most recent comment from Neuron:Hi Garnett,I can see that you've created a similar ticket which we've already responded to, can we close this one?Feel free to ask for anything you need.Kind Regards Garnett I cant activate my licenseClosed   Captura - Photography Portfolio WordPress Theme   Updated June 25, 2024 at 12:15pm   2 Most recent comment from Neuron:Hi Garnett,It seems that you also have the Envato Market plugin activated, as when Neuron Builder and Envato Market plugins are activated, the priority over license moves from Neuron to Envato plugin. ... StoryZetu Pagination not workingClosed   Captura - Photography Portfolio WordPress Theme   Updated June 18, 2024 at 7:25am   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... sillesutting installationClosed   Captura - Photography Portfolio WordPress Theme   Updated April 7, 2024 at 10:47pm   2 Most recent comment from Neuron:Hi, After you install the theme, you should also install its required plugins, you can do it by running the theme wizard, or installing them by going to Dashboard > Appearance > Install Plugins. After ... Anette Karlsen Elementor default styles conflicting with themeClosed   Captura - Photography Portfolio WordPress Theme   Updated March 7, 2024 at 2:00pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards StoryZetu Cant Edit Portfolio using ElementorClosed   Captura - Photography Portfolio WordPress Theme   Updated February 19, 2024 at 6:56pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Very glad to know that you've managed to edit the portfolios with Elementor, about the title, please check your other tic ... tuxbox installationClosed   Captura - Photography Portfolio WordPress Theme   Updated November 27, 2023 at 6:52am   3 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Glad to know you found a solution, please let me know if you need help with anything else.Kind Regards