Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

uguryazici87 Theme installation error -Closed   Hikone - Minimal Portfolio WordPress Theme   Updated July 31, 2023 at 10:51am   11 Most recent comment from Neuron:You're welcome anytimeKind Regards William menu button and responsive menuClosed   Hikone - Minimal Portfolio WordPress Theme   Updated July 3, 2023 at 12:00am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please re-send us the email to activate the user, as it seems that the link has expired, we're so sorry for that. ... William menu from the demoClosed   Hikone - Minimal Portfolio WordPress Theme   Updated June 28, 2023 at 2:18pm   7 Most recent comment from Neuron:Hi William,It requires a verification code to log into your site, can you please create a user for me using the following email: [email protected] https://prnt.sc/bNxFiNmi_eDdFeel free to ask fo ... lanevera Fatal errorClosed   Hikone - Minimal Portfolio WordPress Theme   Updated February 23, 2023 at 1:25pm   13 Most recent comment from Neuron:Hi, If you have already decided not to use the Hikone theme, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Fe ... campaignersnetwork Unable to Install ThemeClosed   Hikone - Minimal Portfolio WordPress Theme   Updated February 21, 2023 at 6:26pm   6 Most recent comment from Neuron:Thanks a lot Miguel I can't upload the themeClosed   Hikone - Minimal Portfolio WordPress Theme   Updated February 15, 2023 at 11:14pm   2 Most recent comment from Neuron:Hi, Please delete the Hikone theme on your site and install the following one, as I've already fixed the issue. - https://we.tl/t-a5qaC71n7z Feel free to ask for anything you need. Kind Regards zohab1 Licensing verificationClosed   Hikone - Minimal Portfolio WordPress Theme   Updated January 9, 2023 at 2:15pm   5 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... zohab1 Menu not responsiveClosed   Hikone - Minimal Portfolio WordPress Theme   Updated January 9, 2023 at 12:35pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ...