Okay
  Public Ticket #3201609
Licensing verification
Closed

Comments

  • zohab1 started the conversation
    January 5, 2023 at 6:29pm

    I have a problem installing the theme.

    Under setup, it fails and ask me to 
    Enable the Neuron Builder License Verfication through Envato,
    the verification will unlock various features of the theme

    Dont know what to do here, can you kindly help me out? otherwise i'll take a refund. 

  •  867
    Neuron replied
    January 5, 2023 at 11:23pm

    Hi,

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards


  •   zohab1 replied privately
  • zohab1 replied
    January 7, 2023 at 12:54pm

    I want the full screen home, as my home page, but it's not working 

  •  867
    Neuron replied
    January 9, 2023 at 2:15pm

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards