Public Tickets
tiffdesignlimited
Header & Footer on Search result templateClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated April 8, 2020 at 9:23am
6
Most recent comment from Neuron Themes:You're welcome anytime, feel free to ask for anything you need.Kind Regards
mariagil230586
homepage portfolioClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated March 20, 2020 at 9:47pm
16
Most recent comment from Neuron Themes:Glad to know, maybe you purged it's cache on that way.Feel free to ask for anything you need.Kind Regards
sofiah1990
Footer templateClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated March 20, 2020 at 5:39pm
2
Most recent comment from Neuron Themes:Hi Sofiah,Can you please check just one thing, there is a known issue which happens time to time. It does not appear correctly when there is only one footer template published, can you please create a ...
astreashq
Add to cart foregoes choosing optionsClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated March 12, 2020 at 12:17pm
2
Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply.Have you tried setting the default variation? That should work even from the add to cart.- https://prnt.sc/rf9nhhKind Regards
mejisan
LOGOClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated February 10, 2020 at 9:37am
6
Most recent comment from Neuron Themes:Hi Hdinteriors,
Make sure that you're logged in and you're viewing the architecture studio page. If you press onto the header, the Elementor editor will be opened where you can edit the head ...
Magali
installing kyotoClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated February 8, 2020 at 1:56pm
2
Most recent comment from Neuron Themes:Hi Magali,Is there any issue that is appearing on the install? Are you trying to install the installable zip file right?I would suggest you the following changes.PHP Recommendations
Memory Size: mem ...
Alice Dontaine
Installing Side Menu mostlyClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated February 3, 2020 at 12:21pm
2
Most recent comment from Neuron Themes:Hi Alice,I am very sorry for the late reply, we were not working on the weekend.In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manag ...
lmorikio
menu + logo alignmentClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated January 23, 2020 at 10:06am
2
Most recent comment from Neuron Themes:Hi,Please add the following style in Appearance > Customize > Additional CSS.
.m-nav-menu--horizontal ul { align-items: center !important;}Feel free to ask for anything you need.Kind Regards
mrandyjohns
installing the 'home freelancer' theme I just boughtClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated January 18, 2020 at 11:16am
2
Most recent comment from Neuron Themes:Hi,Well, demo importer of Kyoto comes as package, you have to import the whole package and them start removing what you don't need and keep what you need.The demo importer works best on a fresh W ...
Garrett Day
I bought this wordpress theme yesterday and it does not work. Can I have a refund?Closed
Kyoto - Innovative Portfolio Theme for Creatives
Updated January 9, 2020 at 2:59pm
4
Most recent comment from Neuron Themes:Hi Garrett,Please send a support ticket to Envato explaining your issue.- https://help.market.envato.com/hc/en-us/requests/newKind Regards
mejisan
page issuesClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated January 4, 2020 at 8:30pm
10
Most recent comment from Neuron Themes:Hi Mejisan,4) I've showed them, but unfortunately the plugin works on that way. Search something if that plugin has some extra jQuery callbacks or functionalities which can be attached.5) For pro ...
mejisan
Using the themeClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated November 27, 2019 at 3:52pm
92
Most recent comment from Neuron Themes:Hi Mejisan,I am sorry but that's not available, since spacing calculation works for the both sidesI'll look and see if I can find any solution.Kind Regards
conillmagic
colour of main menuClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated November 7, 2019 at 12:51pm
20
Most recent comment from Neuron Themes:Thank you very much, feel free to ask for anything you needKind Regards
heidiale
Missing elementor, templates, dashboard sidebarsClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated October 22, 2019 at 5:56pm
3
Most recent comment from Neuron Themes:Hi,I have replied you in the other comment, but here's the answer again.You need to go in Appearance > Install Plugins, there you can find the neuron core plugin, it is attached directly to Kyoto ...
heidiale
Missing elementor, templates, dashboard sidebarsClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated October 22, 2019 at 5:55pm
5
Most recent comment from Neuron Themes:Hi,Please go to Appearance > Install Plugins, there you'll find the neuron core plugin, it is attached on the theme, since it's a custom made plugin for Kyoto.Kind Regards