Public Tickets
Athanasios
Breadcrump Prepend Category Name
Zaan - Personal Lifestyle Blog and Magazine
Updated 2 weeks ago
9
Most recent comment from Athanasios:I'm sorry, your change might have been lost during the update of the plugin. Can you please re-do it? Probably if its code, we need it to do it via some plugin so it doesn't get lost every t ...
Nicolas
Install Theme problem
Zaan - Personal Lifestyle Blog and Magazine
Updated 2 weeks ago
2
Most recent comment from Neuron:Hi,
After you install the theme, you should also install its required plugins, you can do it by running the theme wizard, or installing them by going to Dashboard > Appearance > Install Plugins.
After ...
akb14
Demo Content
Zaan - Personal Lifestyle Blog and Magazine
Updated 2 weeks ago
9
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
akb14
Refund/Malicious Code
Zaan - Personal Lifestyle Blog and Magazine
Updated 2 weeks ago
1
Most recent comment from akb14:I want a refund on this product. I purchased this theme and installed it two ago with issues and contacted support right away. However, due to the coding on this theme Siteground has shutdown my websi ...
hunsclub
I can't see the menu on my mobile
Zaan - Personal Lifestyle Blog and Magazine
Updated 2 weeks ago
3
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just fixed the header issue, can you please take a look at it?
Feel free to ask for anything you need.
Kind Regar ...
marcelmplasse
Installation
Zaan - Personal Lifestyle Blog and Magazine
Updated 3 weeks ago
4
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
remireguin
Menus
Zaan - Personal Lifestyle Blog and Magazine
Updated 3 weeks ago
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
marcelmplasse
Instalation
Zaan - Personal Lifestyle Blog and Magazine
Updated 3 weeks ago
5
Most recent comment from Neuron:Hi,
We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate ...
Athanasios
I cannot add new breadcrumb widget.
Zaan - Personal Lifestyle Blog and Magazine
Updated May 12, 2025 at 1:15pm
2
Most recent comment from Neuron:Hi,
Have you activated the Neuron Builder's license? We've included the Bradcrumb widget via the plugin, but it seems that you are having an issue with the license.
Can you please take a loo ...
Athanasios
Related Posts - Does not work
Zaan - Personal Lifestyle Blog and Magazine
Updated 2 weeks ago
4
Most recent comment from Athanasios:Hello. Do you have any news on the below?
shashahoe
Single Post
Zaan - Personal Lifestyle Blog and Magazine
Updated April 13, 2025 at 9:57pm
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
You can find all the blog post layouts by going to Dashboard > Posts.
You can also check the following article on how to use ...
mendelsongill
Demo Import Stuck
Zaan - Personal Lifestyle Blog and Magazine
Updated April 9, 2025 at 9:47pm
5
Most recent comment from Neuron:Hi,
I'm so sorry for the late reply,
I've just fixed the demo importer issue, can you please check your site now?
Feel free to ask for anything you need.
Kind Regards
shashahoe
Demo Importer Taking Long To Load
Zaan - Personal Lifestyle Blog and Magazine
Updated April 9, 2025 at 10:26am
17
Most recent comment from Neuron:Hi,
I'm so sorry for the late reply,
Can you please take a look at the following article on how to use the Single Post template?
https://docs.neuronthemes.com/article/150-single-post
Feel free to ...
preachermafioso
download issuesClosed
Zaan - Personal Lifestyle Blog and Magazine
Updated March 24, 2025 at 1:14am
4
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
At the demo importer, you'll see only the Main Demo, that's because all of the Zaan demo pages are grouped in the ...
Sue Dhillon
Theme - SetupClosed
Zaan - Personal Lifestyle Blog and Magazine
Updated March 7, 2025 at 11:06pm
6
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards