Public Tickets
Eshter
I can't install the latest update
Arteon — Multi-Purpose WordPress Theme
Updated 2 days ago
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
philschorr
Issues with updateClosed
Arteon — Multi-Purpose WordPress Theme
Updated May 10, 2023 at 11:50pm
15
Most recent comment from Neuron:Hi,I've just fixed the issue by updating the Element Pack plugin, please take a look at your site now.Feel free to ask for anything you need.Kind Regards
philschorr
Woocommerce missing from dashboardClosed
Arteon — Multi-Purpose WordPress Theme
Updated April 9, 2023 at 11:40pm
4
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.The "Folder destination already exists" error message is typically caused when you are trying to install a WordPress plugin th ...
nicktod
Limited Font Awesome Icons in Media GalleryClosed
Arteon — Multi-Purpose WordPress Theme
Updated May 30, 2022 at 8:57pm
4
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've already checked it, and also talked with the dev team about this, but at the moment, we can't add the email or ...
nicktod
Req: Marker Control on Advanced Google Maps"Closed
Arteon — Multi-Purpose WordPress Theme
Updated May 27, 2022 at 8:55am
2
Most recent comment from Neuron:Hi,
I'm so sorry for the late reply, I had to take a break yesterday for some personal reasons.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on. ...
nicktod
Turn off active hover on rolloverClosed
Arteon — Multi-Purpose WordPress Theme
Updated May 25, 2022 at 8:18pm
4
Most recent comment from Neuron:Hi,Unfortunately, at the moment, the only possibility to do it is via some CSS code, we'll check if we can include it as a feature in the upcoming updates, but at the moment, I can't say an ...
franzholstein
Mobile View for PortfolioClosed
Arteon — Multi-Purpose WordPress Theme
Updated February 26, 2022 at 12:03pm
6
Most recent comment from Neuron:Hi Patrick,Sorry for the misunderstanding, now I've added the following code at Appearance > Customize > Additional CSS, please take a look at it.
@media (max-width: 768px) {
.masonry .col- ...
forumcreative
WidgetsClosed
Arteon — Multi-Purpose WordPress Theme
Updated February 9, 2022 at 11:02pm
4
Most recent comment from Neuron:Hi,Very glad to know that you've manged to solve itFeel free to ask for anything you need.Kind Regards
qi-ucsd
Demo ContentClosed
Arteon — Multi-Purpose WordPress Theme
Updated January 12, 2022 at 6:24pm
6
Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, so I'll import the demo data on your site?Feel free to ask for anything you need.Kind Regards
liftersconnect
Neuron Core Plug In not presentClosed
Arteon — Multi-Purpose WordPress Theme
Updated October 7, 2021 at 9:00pm
6
Most recent comment from Neuron:Glad to know that you've solved it, feel free to ask for anything you need.If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
Neuron ...
franzholstein
Portfolio / Posts Element Title + HoverClosed
Arteon — Multi-Purpose WordPress Theme
Updated August 19, 2021 at 4:54pm
32
Most recent comment from Neuron:Hi Patrick,We've customized some code of the Neuron Core plugin and the issue is gone, we'll also release an update to fix it.Feel free to ask for anything you need.Kind Regards
chrartcob
Update to Element PackClosed
Arteon — Multi-Purpose WordPress Theme
Updated June 1, 2021 at 3:45pm
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
philschorr
NAV dropdownClosed
Arteon — Multi-Purpose WordPress Theme
Updated May 14, 2021 at 9:00pm
5
Most recent comment from Neuron:Hi,We're so sorry for the late reply, we had some holidays in our country.Please go to Appearance > Menus, select the menu that you're displaying on the header, and at the parent item of th ...
philschorr
NAV WidthClosed
Arteon — Multi-Purpose WordPress Theme
Updated April 1, 2021 at 6:57am
6
Most recent comment from Neuron:Hi,I'm so sorry for the late reply, somehow I missed your ticket.Can you please add the following code at Appearance > Customize > Additional CSS?
.l-primary-header--wide-container .container {
� ...
lakeweb
translate portfolio slugClosed
Arteon — Multi-Purpose WordPress Theme
Updated March 17, 2021 at 8:21am
2
Most recent comment from Neuron:Hi,I'm so sorry for the late reply, somehow I missed your ticket.You can change the portfolio slug by going to Appearance > Customize > Portfolio > Functionality.- https://prnt.sc/10nxh1wDo no ...