Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

S_concept Breadcrumbs on posts (blog) pageClosed   Arteon — Multi-Purpose WordPress Theme   Updated September 7, 2019 at 12:18pm   2 Most recent comment from Neuron Themes:Hi,Is that your front page? If it is they wont show up, since there can't be a breadcrumb on the first page.Kind Regards anakarinaposadas sticky menuClosed   Arteon — Multi-Purpose WordPress Theme   Updated August 30, 2019 at 7:43am   2 Most recent comment from Neuron Themes:Hi,Thanks we're good, hope the same for you1) You need the posts element and inside the portfolio item created one by one, so you can simply inherit them via categories on the page. Yes, it is p ... CoManStudios Changing PrefixClosed   Arteon — Multi-Purpose WordPress Theme   Updated August 23, 2019 at 7:57pm   5 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes makowomu FontsClosed   Arteon — Multi-Purpose WordPress Theme   Updated August 21, 2019 at 9:59am   2 Most recent comment from Neuron Themes:Hi,If you want to use the fonts only in Elementor, please install the following plugin, it will allow you to upload custom fonts which will appear on the typography options of the elements.- https:// ... CoManStudios Fav IconClosed   Arteon — Multi-Purpose WordPress Theme   Updated August 20, 2019 at 3:59pm   3 Most recent comment from Neuron Themes:Hi,Good to know, feel free to ask for anything you needKind Regards justinmont Mobile LogoClosed   Arteon — Multi-Purpose WordPress Theme   Updated August 19, 2019 at 7:32pm   4 Most recent comment from Neuron Themes:Well, I am testing it online, it seems to be working. http://prntscr.com/ous5wwMaybe clearing the cache? I am not seeing any CSS that is directed to the logo. If still you don't find a solution ... Julien Van Brussel installation failedClosed   Arteon — Multi-Purpose WordPress Theme   Updated August 16, 2019 at 2:57pm   12 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Pierina Salinas Element Pack not updatingClosed   Arteon — Multi-Purpose WordPress Theme   Updated August 6, 2019 at 6:37pm   2 Most recent comment from Neuron Themes:Hi Pierina,The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin(Element Pack), not the license of Arteon. We have purchased an ... bastihansen Error 503 Service UnavailableClosed   Arteon — Multi-Purpose WordPress Theme   Updated July 28, 2019 at 4:37pm   2 Most recent comment from Neuron Themes:Hi, There can be many reasons why it's throwing a error 503, can you please try these two steps. 1) Update the PHP version to 7 or higher. 2) Increase the maximum execution time of your server. ... Jay Unable to active itClosed   Arteon — Multi-Purpose WordPress Theme   Updated July 25, 2019 at 11:59am   2 Most recent comment from Neuron Themes:Hi Jay,The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin(Element Pack), not the license of Arteon. We have purchased an exte ... NikkiGardner my Elementor licenceClosed   Arteon — Multi-Purpose WordPress Theme   Updated July 23, 2019 at 12:36pm   2 Most recent comment from Neuron Themes:Hi,The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin(Element Pack), not the license of Arteon. We have purchased an extended ... leventeopelcz Neuron themes share pluginClosed   Arteon — Multi-Purpose WordPress Theme   Updated July 21, 2019 at 1:38pm   4 Most recent comment from Neuron Themes:Hi,What configuration do you need? You simply need to install the plugin and from the Appearance > Customizer you'll be able to show or hide the share icons.- http://prntscr.com/oi0insAppearance ... leventeopelcz Advanced Google Maps not workingClosed   Arteon — Multi-Purpose WordPress Theme   Updated July 17, 2019 at 9:14am   9 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes leventeopelcz General global settingsClosed   Arteon — Multi-Purpose WordPress Theme   Updated July 17, 2019 at 9:13am   4 Most recent comment from Neuron Themes:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate with 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes leventeopelcz Play icon from fontawesome not showingClosed   Arteon — Multi-Purpose WordPress Theme   Updated July 11, 2019 at 12:49pm   6 Most recent comment from Neuron Themes:Sorry, I have tested it on local, it seems like the author didn't update to the latest version on themeforest, so you were not running the latest version, I did a manual update and tested it loc ...