Public Tickets
Costin
Neuron Activation
Zaan - Personal Lifestyle Blog and Magazine
Updated 2 days ago
2
Most recent comment from Costin:I think i solved the problem with the last version eu Neuron Builder. I will let the devs put the link here for safety. I will be back if the problem is not solved.
changk3
installation of demo pages
Zaan - Personal Lifestyle Blog and Magazine
Updated 3 days ago
14
Most recent comment from JennaKerr:I have reached out on the email provided but have not received a response to the issue in 10 days. Please can you come back to me - I have followed up via email.
changk3
Mobile Menu
Zaan - Personal Lifestyle Blog and Magazine
Updated 2 days ago
4
Most recent comment from changk3:Hi I have yet to receive a reply
laflorinatablog
Mobile Menu Not Appearing on My Website
Zaan - Personal Lifestyle Blog and Magazine
Updated 5 days ago
4
Most recent comment from Neuron:Sure thing: [email protected]
bahtiyaralaman
Home Page
Zaan - Personal Lifestyle Blog and Magazine
Updated 2 weeks ago
5
Most recent comment from bahtiyaralaman:I'm very happy to hear that. Many thanks in advance to the whole team.
arcevg
Demo Import Fails
Zaan - Personal Lifestyle Blog and Magazine
Updated 3 weeks ago
7
Most recent comment from Neuron:Hi,
Sorry for the late reply,
Can you please check the WP-Admin? It's not working.
Feel free to ask for anything you need.
Kind Regards
laflorinatablog
Missing 'neuron-core.zip'
Zaan - Personal Lifestyle Blog and Magazine
Updated August 3, 2025 at 11:29pm
4
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
Leonard
pagesClosed
Zaan - Personal Lifestyle Blog and Magazine
Updated July 17, 2025 at 7:14am
7
Most recent comment from Leonard:Of course you don't answer. It's been almost 2 weeks since I bought the theme for the site and you've only helped me with one simple problem. About what's more important, the artic ...
Thaniapeck
I downloaded the wordpress theme and I'm having an issue with this theme. Neuron shows up in the side bar but zaan doesn't none of the pictures loaded in my media. If this doesn't work I may need to get a refund. It doesn't look how it's advertised.
Zaan - Personal Lifestyle Blog and Magazine
Updated July 13, 2025 at 11:16pm
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
Athanasios
Breadcrump Prepend Category Name
Zaan - Personal Lifestyle Blog and Magazine
Updated July 9, 2025 at 2:28pm
15
Most recent comment from Neuron:Hi,
We've just released the 1.1.1 version of the Neuron Builder plugin. I've attached the latest version below. Please install it by going to Dashboard > Plugins > Add New Plugin > Upload Pl ...
hieu169
Editing Blog pageClosed
Zaan - Personal Lifestyle Blog and Magazine
Updated June 25, 2025 at 11:31am
6
Most recent comment from Neuron:Hi,
As for the blog page issue, I've fixed it by going to Dashboard > Settings > Reading, and selecting the page as the blog page.
https://prnt.sc/PdRvOIuCQ0pR
I've just fixed the icons issu ...
mauroing
Menu problemClosed
Zaan - Personal Lifestyle Blog and Magazine
Updated June 25, 2025 at 10:52am
4
Most recent comment from Neuron:Hi,
There was some CSS that was causing this issue, making the parent menu item unclicakble, so I've just fixed it, can you please check your site now?
Feel free to ask for anything you need.
Kin ...
valerio
Can activate the licenseClosed
Zaan - Personal Lifestyle Blog and Magazine
Updated June 23, 2025 at 1:23am
7
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate ...
Leslie
Demo Import/Neuron LibraryClosed
Zaan - Personal Lifestyle Blog and Magazine
Updated June 16, 2025 at 10:01am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Nicolas
Install Theme problemClosed
Zaan - Personal Lifestyle Blog and Magazine
Updated May 27, 2025 at 12:40am
2
Most recent comment from Neuron:Hi,
After you install the theme, you should also install its required plugins, you can do it by running the theme wizard, or installing them by going to Dashboard > Appearance > Install Plugins.
After ...