Public Tickets
laflorinatablog
Mobile Menu Not Appearing on My Website
Zaan - Personal Lifestyle Blog and Magazine
Updated 2 days ago
10
Most recent comment from Neuron:Hi,
I am very sorry for the late reply; we were not working on the weekend.
I can access the website normally, but when trying to log in to the admin area, I’m getting a “Locked – The requested ...
changk3
Mobile Menu
Zaan - Personal Lifestyle Blog and Magazine
Updated 6 days ago
15
Most recent comment from Neuron:Thanks a lot, really appreciate it.
Costin
Neuron Activation
Zaan - Personal Lifestyle Blog and Magazine
Updated September 9, 2025 at 4:30pm
3
Most recent comment from Neuron:Hi,
I am very sorry for the late reply; we were not working on the weekend.
Very glad to know you found the solution. If you still need help with anything else, please let us know.
Feel free to ask fo ...
changk3
installation of demo pages
Zaan - Personal Lifestyle Blog and Magazine
Updated September 4, 2025 at 8:11am
14
Most recent comment from JennaKerr:I have reached out on the email provided but have not received a response to the issue in 10 days. Please can you come back to me - I have followed up via email.
bahtiyaralaman
Home Page
Zaan - Personal Lifestyle Blog and Magazine
Updated August 26, 2025 at 9:29am
5
Most recent comment from bahtiyaralaman:I'm very happy to hear that. Many thanks in advance to the whole team.
arcevg
Demo Import Fails
Zaan - Personal Lifestyle Blog and Magazine
Updated August 18, 2025 at 12:05am
7
Most recent comment from Neuron:Hi,
Sorry for the late reply,
Can you please check the WP-Admin? It's not working.
Feel free to ask for anything you need.
Kind Regards
laflorinatablog
Missing 'neuron-core.zip'Closed
Zaan - Personal Lifestyle Blog and Magazine
Updated August 3, 2025 at 11:29pm
4
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
Leonard
pagesClosed
Zaan - Personal Lifestyle Blog and Magazine
Updated July 17, 2025 at 7:14am
7
Most recent comment from Leonard:Of course you don't answer. It's been almost 2 weeks since I bought the theme for the site and you've only helped me with one simple problem. About what's more important, the artic ...
Thaniapeck
I downloaded the wordpress theme and I'm having an issue with this theme. Neuron shows up in the side bar but zaan doesn't none of the pictures loaded in my media. If this doesn't work I may need to get a refund. It doesn't look how it's advertised.Closed
Zaan - Personal Lifestyle Blog and Magazine
Updated July 13, 2025 at 11:16pm
2
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for any ...
Athanasios
Breadcrump Prepend Category NameClosed
Zaan - Personal Lifestyle Blog and Magazine
Updated July 9, 2025 at 2:28pm
15
Most recent comment from Neuron:Hi,
We've just released the 1.1.1 version of the Neuron Builder plugin. I've attached the latest version below. Please install it by going to Dashboard > Plugins > Add New Plugin > Upload Pl ...
hieu169
Editing Blog pageClosed
Zaan - Personal Lifestyle Blog and Magazine
Updated June 25, 2025 at 11:31am
6
Most recent comment from Neuron:Hi,
As for the blog page issue, I've fixed it by going to Dashboard > Settings > Reading, and selecting the page as the blog page.
https://prnt.sc/PdRvOIuCQ0pR
I've just fixed the icons issu ...
mauroing
Menu problemClosed
Zaan - Personal Lifestyle Blog and Magazine
Updated June 25, 2025 at 10:52am
4
Most recent comment from Neuron:Hi,
There was some CSS that was causing this issue, making the parent menu item unclicakble, so I've just fixed it, can you please check your site now?
Feel free to ask for anything you need.
Kin ...
valerio
Can activate the licenseClosed
Zaan - Personal Lifestyle Blog and Magazine
Updated June 23, 2025 at 1:23am
7
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate ...
Leslie
Demo Import/Neuron LibraryClosed
Zaan - Personal Lifestyle Blog and Magazine
Updated June 16, 2025 at 10:01am
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Nicolas
Install Theme problemClosed
Zaan - Personal Lifestyle Blog and Magazine
Updated May 27, 2025 at 12:40am
2
Most recent comment from Neuron:Hi,
After you install the theme, you should also install its required plugins, you can do it by running the theme wizard, or installing them by going to Dashboard > Appearance > Install Plugins.
After ...