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Public Tickets

laflorinatablog Mobile Menu Not Appearing on My Website   Zaan - Personal Lifestyle Blog and Magazine   Updated 2 days ago   10 Most recent comment from Neuron:Hi, I am very sorry for the late reply; we were not working on the weekend. I can access the website normally, but when trying to log in to the admin area, I’m getting a “Locked – The requested ... changk3 Mobile Menu   Zaan - Personal Lifestyle Blog and Magazine   Updated 6 days ago   15 Most recent comment from Neuron:Thanks a lot, really appreciate it. Costin Neuron Activation   Zaan - Personal Lifestyle Blog and Magazine   Updated September 9, 2025 at 4:30pm   3 Most recent comment from Neuron:Hi, I am very sorry for the late reply; we were not working on the weekend. Very glad to know you found the solution. If you still need help with anything else, please let us know. Feel free to ask fo ... changk3 installation of demo pages   Zaan - Personal Lifestyle Blog and Magazine   Updated September 4, 2025 at 8:11am   14 Most recent comment from JennaKerr:I have reached out on the email provided but have not received a response to the issue in 10 days. Please can you come back to me - I have followed up via email. bahtiyaralaman Home Page   Zaan - Personal Lifestyle Blog and Magazine   Updated August 26, 2025 at 9:29am   5 Most recent comment from bahtiyaralaman:I'm very happy to hear that. Many thanks in advance to the whole team. arcevg Demo Import Fails   Zaan - Personal Lifestyle Blog and Magazine   Updated August 18, 2025 at 12:05am   7 Most recent comment from Neuron:Hi, Sorry for the late reply, Can you please check the WP-Admin? It's not working. Feel free to ask for anything you need. Kind Regards laflorinatablog Missing 'neuron-core.zip'Closed   Zaan - Personal Lifestyle Blog and Magazine   Updated August 3, 2025 at 11:29pm   4 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for any ... Leonard pagesClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated July 17, 2025 at 7:14am   7 Most recent comment from Leonard:Of course you don't answer. It's been almost 2 weeks since I bought the theme for the site and you've only helped me with one simple problem. About what's more important, the artic ... Thaniapeck I downloaded the wordpress theme and I'm having an issue with this theme. Neuron shows up in the side bar but zaan doesn't none of the pictures loaded in my media. If this doesn't work I may need to get a refund. It doesn't look how it's advertised.Closed   Zaan - Personal Lifestyle Blog and Magazine   Updated July 13, 2025 at 11:16pm   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for any ... Athanasios Breadcrump Prepend Category NameClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated July 9, 2025 at 2:28pm   15 Most recent comment from Neuron:Hi, We've just released the 1.1.1 version of the Neuron Builder plugin. I've attached the latest version below. Please install it by going to Dashboard > Plugins > Add New Plugin > Upload Pl ... hieu169 Editing Blog pageClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated June 25, 2025 at 11:31am   6 Most recent comment from Neuron:Hi, As for the blog page issue, I've fixed it by going to Dashboard > Settings > Reading, and selecting the page as the blog page. https://prnt.sc/PdRvOIuCQ0pR I've just fixed the icons issu ... mauroing Menu problemClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated June 25, 2025 at 10:52am   4 Most recent comment from Neuron:Hi, There was some CSS that was causing this issue, making the parent menu item unclicakble, so I've just fixed it, can you please check your site now? Feel free to ask for anything you need. Kin ... valerio Can activate the licenseClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated June 23, 2025 at 1:23am   7 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate ... Leslie Demo Import/Neuron LibraryClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated June 16, 2025 at 10:01am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Nicolas Install Theme problemClosed   Zaan - Personal Lifestyle Blog and Magazine   Updated May 27, 2025 at 12:40am   2 Most recent comment from Neuron:Hi, After you install the theme, you should also install its required plugins, you can do it by running the theme wizard, or installing them by going to Dashboard > Appearance > Install Plugins. After ...