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Public Tickets

Asha Sterling Wholesale pluginClosed   Amina — Beauty and Skincare Shop   Updated September 16, 2024 at 7:00pm   3 Most recent comment from Asha Sterling:see attached. chlear_marketing Demo not getting imported.Closed   Amina — Beauty and Skincare Shop   Updated August 19, 2024 at 9:48am   4 Most recent comment from Neuron:Hi,We're so sorry for the late reply, we were on holiday and we just got back working today, we'll try to cover as much as possible from now on.The wp-admin is not working, do you mind takin ... malik Theme Layout and pages not changing issueClosed   Amina — Beauty and Skincare Shop   Updated August 8, 2024 at 2:22pm   16 Most recent comment from Neuron:We've just accepted the refund, Kind Regards cosmina7co Issue with Product Categories and Pagination in ShopClosed   Amina — Beauty and Skincare Shop   Updated July 31, 2024 at 9:21am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards contacto821 Error 500 Neuron Builder plugin installClosed   Amina — Beauty and Skincare Shop   Updated May 9, 2024 at 2:56pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronT ... sanctuaryskin Changing an imageClosed   Amina — Beauty and Skincare Shop   Updated April 30, 2024 at 2:39pm   2 Most recent comment from Neuron:Hi,You can change the image by going to edit the column > style tab > background > image.- https://prnt.sc/58xCyeTzjCkwFeel free to ask for anything you need.Kind Regards Asha Sterling Credit Card Field doesn't AppearClosed   Amina — Beauty and Skincare Shop   Updated April 12, 2024 at 8:24am   4 Most recent comment from Neuron:Hi Asha,I've just fixed the issue, can you please take a look at the Checkout page now?Feel free to ask for anything you need.Kind Regards Asha Sterling Product design pageClosed   Amina — Beauty and Skincare Shop   Updated April 7, 2024 at 10:53pm   3 Most recent comment from Neuron:Hi Asha,I am very sorry for the late reply, we were not working on the weekend.Very glad to know, feel free to ask for anything you need.You can take a look at the Documentation of the theme, and al ... vishalagrawalla Setup IssueClosed   Amina — Beauty and Skincare Shop   Updated March 4, 2024 at 10:48am   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ... kankorde Error during installationClosed   Amina — Beauty and Skincare Shop   Updated February 26, 2024 at 10:01am   16 Most recent comment from Neuron:Hi, PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the php.ini fi ... hernandez impossible n'installer le themeClosed   Amina — Beauty and Skincare Shop   Updated February 13, 2024 at 5:53pm   2 Most recent comment from Neuron:Hi,You should upload only the amina.zip into WordPress, not the whole archive.It is often because the zip folder not only contains the theme but also the documentation, readme, plugins files,... You s ... DigitalPam it don't work -Refund!Closed   Amina — Beauty and Skincare Shop   Updated August 28, 2023 at 8:53am   7 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. I really want to help you solve all the issues you're facing, however, if you have already decided not to use the Amina ... beachcitiesmarketing demo importer not workingClosed   Amina — Beauty and Skincare Shop   Updated June 1, 2023 at 12:49am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards suberashigw Pop upsClosed   Amina — Beauty and Skincare Shop   Updated May 26, 2023 at 1:04am   14 Most recent comment from Neuron:Hi,Please take a look at the following article about the display conditions:- https://docs.neuronthemes.com/article/142-conditionsAnd there's a video tutorial about the Popup Builder, there you c ... John File doesnt have Css files and pluginsClosed   Amina — Beauty and Skincare Shop   Updated April 9, 2023 at 3:09pm   3 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://neuronthemes.com/api/plugins/neuron-b ...