Public Tickets
patriciabonadia
Neuron Core plugin conflicts wit Elementor
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated 6 days ago
41
Most recent comment from Neuron:Hi,
Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin.
Arkhitekton Theme Version 1.3.7
Neuron Core Plugin 1.3.2
You can update the theme dire ...
borghe78
VIDEO NOT DISPLAYED
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated 2 weeks ago
6
Most recent comment from Neuron:Hi,
This can be caused by a plugin, can you please go and deactivate all of the plugins besides those that are required by the theme and check if the issue is gone, if so, then activate them one by o ...
adamz44
Populate the other Footer Sidebars
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated 3 weeks ago
2
Most recent comment from Neuron:Hi,
To edit the footer template, you can go to Dashboard > Appearance> Customize > Footer and select how many widgets you want to have visible.
https://prnt.sc/j1zqmPehR4zZ
Then, you need to go to Das ...
adamz44
Hamburger Menu Covered by Revoltuion Slider
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 13, 2025 at 12:13am
4
Most recent comment from Neuron:Hi @adamz44,
Please check your other ticket, as we've already responded to it.
Feel free to ask for anything you need.
Kind Regards
borghe78
Problem with Portfolio Category
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 12, 2025 at 12:10pm
16
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rating of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, Neuron ...
evolver369
Neuron core plugin compatibility
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 10, 2025 at 12:43am
8
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just fixed the issue by updating the Neuron Core plugin to the latest version, can you please take a look at it?
F ...
patriciabonadia
Footer: how to edit the Arkhitekton template?
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 3, 2025 at 12:44am
2
Most recent comment from Neuron:Hi,
Sorry for missing your ticket.
To edit the footer widget, please go to Dashboard > Appearance > Widgets > Footer Widget 3 and check the shortcode, then go to the Dashboard > Templates > Saved Temp ...
courtensg
New project: you must call the_content functionClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated January 20, 2025 at 6:44pm
4
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
You can create a portfolio item with Elementor, and then install a plugin that allows you to duplicate the portfolio items, ...
patriciabonadia
Slider Revolution - Invalid License Key (bundled plugin)Closed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated January 14, 2025 at 11:10am
6
Most recent comment from Neuron:Hi,
Thank you for reaching out and sharing your experience. I’m sorry to hear that you’ve had difficulties with the theme and the Slider Revolution plugin. I’d be happy to clarify the licensing ...
Arda Karaçayır
Neuron Code plugin problemClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated January 9, 2025 at 8:53pm
12
Most recent comment from Neuron:Hi,
The team is about to release an update of the Arkhitekton theme and Neuron Core plugin tomorrow.
But I've attached the latest version of the theme so you can install it immediately and not wa ...
patriciabonadia
Failed to import DemoClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated January 5, 2025 at 2:44pm
2
Most recent comment from Neuron:Hi,
We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use ...
darrenchittock
Full refundClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated December 16, 2024 at 8:55pm
4
Most recent comment from Neuron:Hi,
You can request a refund using the link below.
- https://themeforest.net/refund_requests/new
Feel free to ask for anything you need.
Kind Regards
tranchinh1412tkp
Don't have Neuron Builder plugin dashboardClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated December 9, 2024 at 10:26pm
6
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
I can see that the demo data has been imported correctly, the error log that shows in the attached screenshot is for the ima ...
David
loading templeClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated December 2, 2024 at 9:35pm
83
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend.
1) Please check the attached video on how to create a new project and display it on the page.
So, you need to go to the dash ...
duponchelsarah
portafolio settingsClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated November 21, 2024 at 10:15pm
2
Most recent comment from Neuron:Hi,
In the theme, there are three types of portfolios which you can select by going to Portfolio > Settings > Portfolio Item Settings > Type, so the types of portfolios are Side Portfolio, Vertical Po ...